Customer Success Representative

Maintain relationships with customers assigned to them by the Customer Success Manager. Monitor assigned customer activity related to the product or services they have subscribed to or purchased. Aid assigned customers through onboarding, implementation, and training sessions as instructed by the CSM. Monitor adoption rate, retention rate, customer...

Role OverviewWe are seeking a passionate Customer Support Executive to serve as the primary liaison between DeepGrade and our educational partners. You will be the voice of our platform, helping schools and teachers maximize the potential of AI-powered assessment while ensuring an exceptional customer experience.Key ResponsibilitiesCustomer Communication &...

**About Rocketlane** Rocketlane is an exciting and fast-growing SaaS startup with a mission to deliver chaos-free, - consistent, accelerated, and delightful B2B client project delivery across industries. The company was founded in April 2020 by second-time entrepreneur trio - Srikrishnan, - Vignesh, and Deepak. Previously, the trio built a successful...

Job Role: - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the CRM tool. - Generate leads and educate customers about new products & their benefits. - Maintain and adhere to compliance guidelines - Capture problem indicators, highlight and suggest improvement -...

We are looking for a proactive, customer-focused *Customer Success Executive* to manage and drive the success of key client accounts. As the primary point of contact for these accounts, the CSE will build strong relationships, consistently deliver value, and foster trust and transparency to ensure client satisfaction and overall success. This role requires...

We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re...

* - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and...

Pando is a global leader in supply chain technology building the world s quickest time-to-value Fulfillment Cloud platform Pando s Fulfillment Cloud provides manufacturers retailers and 3PLs with a single pane of glass to streamline end-to-end purchase order fulfillment and customer order fulfillment to improve service levels reduce carbon footprint and...

A Customer Success Executive (CSE) is responsible for ensuring customer satisfaction, smooth onboarding, and ongoing support to drive product adoption, retention, and business growth. They act as the primary point of contact for customers, building strong relationships by understanding customer needs, resolving issues, and advocating for customers within the...

**About the company** We are no giants or avengers, we’re just a small team whose mission and vision is to help SMB marketers to navigate their marketing strategies with zero obstacles. We began by solving our marketing hiccups and now using our CustomerLabs Customer Data Platform, we ended up solving all SMB marketers' problems. Now, we are the official...