Customer Support Executive

1 week ago

Calicut RS Post Office Calicut Kerala, India Dellfinch Technology Full time

As a Software Support Staff member, you will play a vital role in ensuring our clients' success and satisfaction with our GST Billing software. You will be responsible for handling software demos, implementation, and providing exceptional support to our valued customers. Your core responsibilities will include:
Conducting software demos for potential clients, showcasing the features and benefits of our GST Billing software.

Assisting clients in the seamless implementation of our software into their existing systems and workflows.

Offering prompt and effective technical support to clients, addressing their queries and resolving any software-related issues.

Collaborating with the sales and development teams to relay customer feedback and contribute to the enhancement of our products.

Maintaining a comprehensive knowledge base of our software solutions and staying up-to-date with industry trends.

Preferred Qualifications and Skills:
Prior experience in handling software demos, implementation, or support, particularly with Tally, Busy, Inventory Biz, c square or any Local GST Billing Software.

Solid understanding of GST billing processes and related regulatory requirements.

Excellent communication skills, both written and verbal, with a strong customer-centric approach.

Strong problem-solving abilities and a patient, empathetic attitude towards customer needs.

Ability to work both independently and collaboratively as part of a dedicated team.

Technical proficiency, enabling you to troubleshoot and resolve software-related issues effectively.

A passion for continuous learning and an eagerness to stay updated with the latest industry developments.

Join Our Team:
At Dellfinch Technology, we foster a supportive and inclusive work environment that values the contributions of each team member. Joining our team presents an excellent opportunity for personal and professional growth in the technology industry.

Pay: ₹8,000.00 - ₹15,000.00 per month

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

  • Customer Support Executive

    2 weeks ago

    Calicut, India STEM-Xpert, Techgenius Innovations Pvt Ltd Full time

    **Role Description** This is a full-time role for a Customer Support Executive at STEM-Xpert located in Kozhikode. As a Customer Support Executive, you will be responsible for providing excellent customer service and support to our students and clients. This includes addressing inquiries, resolving issues, providing technical support, and ensuring customer...

  • CRM Client Relationship Executive

    51 minutes ago

    Calicut R.S Post Office, Calicut, Kerala, India X9 community Full time

    Manage customer interactions through CRM software and ensure accurate data entry and updates. Build and maintain long-term client relationships by understanding their needs and providing timely support. Act as a point of contact between the company and clients for queries, feedback, and problem resolution. Assist in implementing client engagement...

  • Customer Support Executive

    2 weeks ago

    Calicut, Kerala, India Ethicpro Intelligence Pvt Ltd Full time

    **Job Title: Customer Support Executive - Accounting Software** **Location**: Calicut **Company**: Ethicfin **Job Type**: Full-Time **About Ethicfin**: Ethicfin is a next-generation accounting software platform designed to simplify and streamline financial operations for small and medium-sized businesses. Rooted in values of transparency, reliability, and...

  • Intern-customer Support Executive

    46 minutes ago

    Calicut, Kerala, India WHIZSOFT TECHNOLOGIES Full time

    **Job Title**: Intern - Customer Support Executive **Duration: 2 month** **Preference:females** We are looking for an enthusiastic **Customer Support Intern** with a background in **Shipping, Logistics, or Supply Chain Management** to join our team,As part of our support team, the intern will communicate with clients, provide software training, and help...

  • CRM Cum Client Relationship Executive

    3 days ago

    Calicut R.S Post Office, Calicut, Kerala, India IQUE VENTURES Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    Manage customer interactions through CRM software and ensure accurate data entry and updates.Build and maintain long-term client relationships by understanding their needs and providing timely support.Act as a point of contact between the company and clients for queries, feedback, and problem resolution.Assist in implementing client engagement strategies to...

  • KYC Field Verification Executive

    2 days ago

    Calicut R.S Post Office, Calicut, Kerala, India EMM ARR Global Technologies Full time ₹ 2,40,000 - ₹ 7,20,000 per year

    Job description:We are looking a energetic KYC Field Verification Executive visits customers' locations to verify their identities by confirming documents, conducting physical checksPart time Banking JOB ( Need Two wheeler ) + Salary + Petrol Allowances + Traveling AllowancesOnly Morning shift - 9:30 AM to 4:00 PM (can work in your comfortable time)Job...

  • Customer Support Executive

    2 weeks ago

    Calicut, India IOCOD Infotech Pvt. Ltd. Full time

    We are seeking a highly motivated and customer-centric individual to join our rapidly growing team as a Customer Support Executive. In this role, you will play a vital role in fostering positive relationships with our customers by providing timely and effective support across our communications portal. **Key Responsibilities**: - Champion a positive...

  • Cse (Customer Support Executive)

    6 days ago

    Calicut, Kerala, India Sadhguru Technologies Pvt Ltd Full time

    **Job Title**: Customer Service Executive **Location**: Kozhikode, Kerala **Office Timing**: Monday to Saturday, 10:00 AM to 6:30 PM **Qualification**: Graduation **Salary**: ₹15,000 per month (Inclusive of PF & ESI) **Experience**: **Job Summary**: The Customer Service Executive will be responsible for providing exceptional service to walk-in customers,...

  • Senior Marketing Manager

    4 days ago

    Calicut R.S Post Office, Calicut, Kerala, India IQUE VENTURES Full time ₹ 36,00,000 - ₹ 48,00,000 per year

    Strategic Leadership:Develop and own the end-to-end marketing strategy aligned with the company's overall vision and goals.Collaborate with executive leadership to shape company-wide growth and brand positioning.Brand Development & Management:Define and evolve the brand identity to drive market leadership and customer loyalty.Ensure consistency across all...

  • Customer Care Executive

    6 days ago

    Calicut, Kerala, India Bislap Business Solutions Full time

    Key duties and responsibilities - Resolving customer issues: Customer Care Executives are tasked with identifying and resolving customer problems or complaints in a timely and satisfactory manner. This may involve troubleshooting technical issues, processing returns or refunds, or escalating complex issues to higher levels of support. - Providing product or...