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Collection Agent

2 weeks ago

Gurgaon District Haryana, India KALP SOLUTIONS Full time

**Skills**
- Excellent Communication Skills in English (Written and Verbal).
- Strong understanding of US Collection Process.
- Ability to negotiate & resolve debt issues.

**Responsibilities**
- Managing outbound & inbound calls of US Based Clients of Debt Collection.
- Handling escalated issues and resolving disputes.
- Negotiating payment plans and ensuring timely collection.
- Maintaining accurate record of all the collection activities.
- Ensuring Compliance with US Debt collection regulation.

**Requirements**:

- 1 year of experience in US collection.
- Strong problem solving and analytical skills.
- Ability to handle challenges.
- Willing to work in Us Shift.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Fixed shift
- Monday to Friday
- Night shift
- US shift

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)

Work Location: In person