Customer Support Representative-international Voice

Associate - Customer Support (Non-Voice) Process: International (Non-Voice Process) Location: Infopark, Kochi Shift: Night Shift (Rotational Shifts) Cab Facility: Pick-up and Drop Available **Salary**: ₹19,000 to ₹24,000 per month **Requirements**: - Educational Qualification: Degree - The agents must have excellent communication skills, since it...

Work directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer...

Job Description - As a Customer Success Representative, you will be responsible for ensuring the seamless delivery of projects, maintaining a high level of customer satisfaction, and driving end-to-end customer experience. You will oversee project timelines, collaborate with various teams, and address customer issues promptly. Additionally, you will play a...

**Roles & Responsibilities**: - Work directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers...

FRESHER READY TO WORK ON SHIFT BASIS - GOOD COMMUNICATION SKILLS - GRADUATION REQUIRED - PROBLEM SOLVING SKILLS Pay: ₹12,000.00 - ₹20,000.00 per month Schedule: - Rotational shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 2 years (preferred) - Customer service: 1 year (preferred) **Language**: - Hindi...

Location: Kerala, India CTC Offered: ₹4,00,000 – ₹4,50,000 per annum About the role: We are looking for an experienced Customer Support Agent (Senior Level) to join our team, specializing in US-based B2 C customer support processes . The ideal candidate will have strong expertise in handling voice calls (primary) and non-voice channels ...

Location: Kerala, IndiaCTC Offered: ₹4,00,000 – ₹4,50,000 per annumAbout the role:We are looking for an experienced Customer Support Agent (Senior Level) to join our team, specializing in US-based B2C customer support processes . The ideal candidate will have strong expertise in handling voice calls (primary) and non-voice channels ...

**Key Responsibilities**: - **Issue Resolution**: Identify customer issues or concerns and provide timely and effective solutions. Collaborate with relevant teams to resolve complex problems. - **Maintaining Customer Relationships**: Build and maintain strong relationships with international customers by offering personalized support and follow-up. -...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

Location: Kerala, IndiaCTC Offered: ₹4,00,000 – ₹4,50,000 per annumAbout the role:We are looking for an experienced Customer Support Agent (Senior Level) to join our team, specializing in US-based B2C customer support processes. The ideal candidate will have strong expertise in handling voice calls (primary) and non-voice channels (secondary), with...