Office Administrator

2 days ago

Visakhapatnam Andhra Pradesh, India Gram envosolution Pvt Ltd Full time

Wanted Office Administrator ( Female preferred )

**Key Roles & Responsibilities**:
**Inbound & Outbound Call Handling**
- Attend and manage all **incoming and outgoing calls** in a professional and courteous manner.
- Record and escalate calls to the concerned departments as needed.
- Follow up with clients or vendors based on conversation outcomes.

**Client Handling & Coordination**
- Act as the **first point of contact** for clients, ensuring professional and timely support.
- Communicate service updates, appointments, and feedback between clients and internal teams.
- Build and maintain strong relationships with clients to ensure satisfaction and retention.

**Documentation & Record Management**
- Prepare and manage company documents such as letters, reports, purchase orders, invoices, and internal memos.
- Maintain systematic digital and physical filing systems.
- Ensure timely documentation for compliance, audits, and recordkeeping purposes.

**Internal Management & Coordination**
- Liaise between departments to ensure timely task execution.
- Monitor and maintain office inventory and assets.
- Assist HR or operations in maintaining employee records and internal reports.

*

**Database Management**
- Create, maintain, and update **client, vendor, and employee databases** regularly.
- Ensure data accuracy and integrity across all platforms.
- Generate and share reports from the database as required.

**Meeting & Calendar Management**
- Schedule, organize, and coordinate **internal and client meetings**.
- Prepare meeting agendas, take minutes, and circulate action items.
- Ensure conference rooms or meeting platforms are arranged and functional in advance.

**Key Skills & Competencies**:

- Strong communication and interpersonal skills
- Proficiency in MS Office (Excel, Word, Outlook) and database tools
- Time management and multitasking ability
- Professional attitude and appearance
- Strong organizational and documentation skills
- Ability to handle confidential information discreetly

**Educational Qualification**:

- Bachelor’s degree in Business Administration, Commerce, or any related field

**Experience**:

- 2 to 4 years of proven experience in administration or client coordination
- Prior experience in call handling or CRM platforms is an added advantage

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

Application Question(s):

- Total years of experience in waste water treatment

**Experience**:

- Wastewater Treatment: 1 year (preferred)

Willingness to travel:

- 25% (preferred)

Work Location: In person

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