Associate - CRM

2 weeks ago


Hyderabad, India Ivy CompTech Full time

**Key Responsibilities**: As a CRM Operations Associate you will be responsible for executing the player CRM activities, including promotions, automated campaigns, bonus campaigns, etc for various groups of products.
- Your main objectives are to ensure all CRM campaigns are executed within the defined SLAs and that operational excellence is adhered to at all times.
- Reporting to the CRM Team Leader, you will be working closely with the various CRM Team members, the campaign implementation & execution teams & BI.
- To achieve your targets you will need to completely understand the various CRM & reporting tools & establish a firm grasp of them. You will need to work with multiple teams and across all departments and locations.
- By ensuring that marketing activities are executed on time, you’ll play a crucial role in helping us maintain our industry leadership.
- **Skills Required**: Attention to detail and ability to work under pressure and tight deadlines
- Ability to react and quickly react to changes in work flow
- Ability to think ‘outside the box’ and find solutions in case work around are required
- More than 2 years of online gaming work experience
- Academic credentials on Bachelor or Master level
- A proven record of delivering against targets
- Proficiency in Microsoft Excel
- Flexible to work weekends and shifts

**Qualifications**: Any Degree

**Location** : Hyderabad, India



  • Hyderabad, India Ivy CompTech Full time

    As a - **Key Responsibilities**: As a CRM Operations Associate you will be responsible for executing the player CRM activities, including promotions, automated campaigns, bonus campaigns, etc for various groups of products. - Your main objectives are to ensure all CRM campaigns are executed within the defined SLAs and that operational excellence is adhered...

  • CRM Associate

    12 hours ago


    Begumpet, Hyderabad, Telangana, India SpeedHousing LLP Full time

    **Job description** Job Title: CRM Associate **Department**: Marketing / Customer Experience About the Role: We are looking for a results-driven and customer-focused **CRM Manager** to lead and optimize our customer relationship strategies. You will be responsible for designing, implementing, and refining multi-channel CRM campaigns that enhance customer...

  • CRM Associate

    2 days ago


    Cherlapally, Hyderabad, Telangana, India Gravton Motors Private Limited Full time

    **Job Summary**: We are seeking a passionate and enthusiastic individual to join our team as a CRM Associate. This role will involve managing customer relationships in our CRM system, ensuring accurate data entry, and providing exceptional customer service. You will play a key role in supporting our sales and marketing efforts through data analysis and...

  • CRM Intern

    2 days ago


    Cherlapally, Hyderabad, Telangana, India Gravton Motors Private Limited Full time

    **CRM Intern**: **Job Summary**: We are seeking a passionate and enthusiastic individual to join our team as a CRM Associate. This role will involve managing customer relationships in our CRM system, ensuring accurate data entry, and providing exceptional customer service. You will play a key role in supporting our sales and marketing efforts through data...


  • Hyderabad, Telangana, India Ivy CompTech Full time

    **We're now searching for a CRM Executive to join our fantastic team!** You'll need to collaborate with various departments to ensure we give our customers the best possible experience. We are looking for someone with a keen interest in CRM who has solid understanding of the industry. **What you'll be doing**: - Work closely with the Brand and...


  • Hyderabad, Telangana, India Entain plc Full time

    Company Description Ivy is a global, cutting-edge software and support services provider, partnering with one of the world's biggest online gaming and entertainment groups. Founded in 2001, we've grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of...


  • Hyderabad, India ValueMomentum Full time

    **Job ID**: POS-6657 **Job Title**: Dynamics CRM Functional **Primary Skill**: D365 CE, Sales Module **Location**:Hyderabad **Experience**:7-9 years **Job Summary**: **Know your team**: At ValueMomentum, our Corporate Support Services team (CSS) provides the necessary support and resources to assist our associates to do their jobs effectively and...


  • Hyderabad, India MoSahay Associate Full time

    Process Type : Voice process, International calling process Grade : H1 Shifts: Rotational shifts - 9 Hours - Evening Shifts, 2 Rotational Round off. **Responsibilities**: - Handle inbound and outbound calls from customers located in various international regions. - Address customer inquiries, concerns, and issues in a professional and efficient manner. -...

  • Voice Process

    2 days ago


    Hyderabad, India MoSahay Associate Full time

    Process Type : Voice process, Healthcare Grade : H1/H2 Having experience on AR Calling/RCM/Denail BPO Shifts: Rotational shifts - 9 Hours - Day Shifts, 5days Requirement : Communication skill will able to take a call. Cab: One way Cab & One way shuttle. WFO Interview Process: - 1st round: HR - 2nd round: Write Assessment(B2 Band Cutt-off) - 3rd round:...


  • Hyderabad, Telangana, India Axis Services Full time

    Job DescriptionKey Responsibilities:- Develop and maintain relationships with new and existing customers- Conduct product demos, consultations, or walkthroughs (in-person or virtually)- Identify customer needs and offer tailored solutions- Manage the complete sales cycle from lead generation to deal closure- Meet or exceed monthly/quarterly sales targets and...