Sap Crm Consultant

3 days ago

Hyderabad, Telangana, India Cloudxtreme Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Role & responsibilities

Key Responsibilities

  • Gather and analyse business requirements for SAP CRM processes (Sales, Service, Marketing, etc.)
  • Configure SAP CRM modules based on client needs and best practices
  • Work closely with business stakeholders to design and deliver end-to-end CRM solutions
  • Prepare functional specifications for custom developments and integrations
  • Conduct unit testing, integration testing, and support user acceptance testing (UAT)
  • Provide post-implementation support and troubleshooting
  • Train end-users and prepare documentation
  • Collaborate with technical teams (ABAP, Basis, PI/PO) for solution delivery

Required Skills & Qualifications

  • Bachelors degree in computer science, Information Technology, Business Administration, or related field
  • 4-6 years of experience in SAP CRM functional consulting
  • Hands-on experience in at least one full-cycle SAP CRM implementation
  • Strong knowledge of SAP CRM modules: Sales, Service, Marketing.
  • Experience with SAP ECC integration, middleware, and data migration
  • Ability to write functional specifications and work with technical teams
  • Excellent communication and stakeholder management skills
  • Analytical thinking and problem-solving abilities

Preferred Skills

  • Experience with SAP S/4HANA Customer Management
  • Exposure to SAP Fiori and UI5 applications
  • Make active contribution to the development of SMF-SAP team and ITS in general
  • Overseeing innovation/ optimization on project within internal organization
  • Has experience working with multi-projects in the short period of time
  • Able to provide counsel for higher/ lower functions in a professional way
  • Knowledge of methods of data collection and analysis
  • Ability to understand and perform development testing on related tasks associated with data migration and cleansing
  • Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document workflow and other activities relating to improvement of operational and management practices
  • Ability to organize data into logical formats
  • Ability to generate briefing papers, issue papers, and other management reports when required
  • Knowledge, understanding, and experience with data integrity, database construction, data management and data analysis and data cleansing principles and practices
  • Knowledge of Microsoft Word, Excel, Access, PowerPoint
  • Ability to conduct fact-found research
  • The person should work independently and freely execute the general and specific roles to achieve confirmed targets, deliveries, projects, etc

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