Client Relationship Executive

6 days ago

Jaipur Rajasthan, India Kazam EV Tech Private Limited Full time

**Kazam EV Tech**

**Job Title: Customer Relationship Executive (CRE)**

**Industry**:EV Charging / Mobility Solutions

**Employment Type**:Full-time

**Role Overview**:
We are seeking energetic and execution-oriented Customer Relationship Executives (CREs) to support our dealer network across India. As frontline representatives of Kazam, CREs will play a vital role in ensuring seamless operations, timely installations, and strong relationship management at the ground level. This role demands high accountability, proactive communication, and a customer-first mindset.

**About Kazam**:
Kazam is a leading provider of EV charging infrastructure and software solutions in India. We partner with OEMs, dealers, fleet operators, and end-users to enable the seamless adoption of electric mobility across the country. With a growing network of smart chargers, intuitive platform tools, and a pan-India service presence, Kazam is powering the shift toward a cleaner, more sustainable future.

**Key Responsibilities**:

- Act as the on-ground SPOC for assigned dealers, ensuring smooth daily coordination.
- Oversee and follow up on EV charger installations, ensuring timelines (TAT) and quality standards are met.
- Coordinate with vendors, technicians, and internal teams to resolve field-level issues and delays.
- Share real-time updates on field activity through structured same-day reporting.
- Capture and escalate customer complaints or service issues for prompt resolution.
- Ensure dealer adherence to Kazam’s processes, SOPs, and device activation workflows.
- Track and support collections follow-up for pending payments or documentation.
- Promote device-to-sales ratio accuracy by coordinating with dealer sales teams.
- Educate dealer staff on basic Kazam operations and support tools (e.g., app usage, ticket raising).
- Assist in organizing local dealer review meetings or training sessions.
- Collect feedback and relay insights to the KAM/CRM for continuous improvement.

**Key Requirements**:

- 1-2 years of experience in Customer relationship management.
- Experience in Automotive, EV, Mobility, or Dealer-facing industries is a plus.
- Strong communication skills in Hindi and local regional language; basic English proficiency.
- Hands-on attitude with a willingness to travel and be on the field extensively.
- Ability to work with basic tools like Excel, WhatsApp, and mobile apps for reporting.
- Problem-solving mindset and a strong sense of ownership.
- Comfortable handling multiple tasks and managing diverse stakeholders.

Application Question(s):

- How many years of experience do you have?
- What is your current CTC?
- What is the expected CTC?
- What languages do you know?
- What is your Notice period?
- Are you comfortable for daily travel?

Work Location: In person

  • Client Relationship Executive

    2 days ago

    Jaipur, Rajasthan, India Digiastic LLP Full time

    We are a fast-growing **digital marketing agency**established in 2017, delivering cutting-edge solutions for global clients such as **Canva, Adobe, Stillio, PharmEasy and many more**. Our team leverages 15+ years of industry experience to create impactful strategies for businesses across the USA, Australia, and Middle East. **Role Overview**: We are looking...

  • Client Relationship Executive

    2 weeks ago

    Jaipur, Rajasthan, India Triedge Solutions Full time

    Position: Client Relationship Executive (Only For Women) Location: Jaipur Roles & Responsibilities: Client servicing is a key function in many industries, particularly in sectors like marketing, finance, and professional services. The role primarily focuses on managing and nurturing relationships with clients to ensure their needs are met and they receive...

  • Client Relationship Executive

    1 week ago

    Mansarovar, Jaipur, Rajasthan, India Jagdamba Laboratories opc private limited Full time

    **Job Overview**: Manage client relationships, attract new clients, ensure satisfaction, and support business growth. **Main Responsibilities & Tasks**: - Make regular calls to existing clients to maintain strong relationships. - Solve client problems and resolve complaints promptly. - Check client payment status and follow up as needed. - Attract,...

  • Customer Relationship Executive(Solar Industry)

    7 days ago

    Jaipur, Rajasthan, India Client of SolutionBox Full time

    **Job Requirement -** Understanding client needs and requirements - Verify and validate information provided by the client for accuracy - Educating clients about the platform and the process; How it works - Respond promptly and effectively to client inquiries, providing accurate information and addressing concerns - Proactively engage with clients to...

  • Client Relationship Executive

    3 days ago

    Jaipur, Rajasthan, India ViralChilly Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are seeking a Client Relationship Executive who will serve as the key link between our clients and internal teams. This role is ideal for someone who thrives on building strong client relationships, ensuring smooth communication, and coordinating effectively with the SEO, PPC, and Development teams. Flexibility to manage late-night calls and handle...

  • Client Relationship Executive

    2 weeks ago

    Jaipur, Rajasthan, India ChargeJet Energy Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionChargeJet Energy Pvt. Ltd. powers India's shift to sustainable mobility with smart and reliable EV charging solutions. We offer a complete range of AC and DC chargers, up to 720 kW, designed for homes, fleets, highways, and commercial use. Our chargers are safe, efficient, and future-ready, utilizing IoT-enabled technology and...

  • Client Relationship Manager

    2 weeks ago

    Jaipur, Rajasthan, India Talent Worx Full time

    About the Role We are seeking a proactive and customer-focused Client Relationship Manager to join our team in Jaipur The ideal candidate will have 1-2 years of experience in managing client relationships ensuring customer satisfaction and driving long-term engagement You will act as the primary point of contact for clients helping to build trust and ensure...

  • Client Relationship Executive

    1 week ago

    Jaipur, Rajasthan, India Force Lifts Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Responsibilities:* Manage client relationships through effective communication and issue resolution* Coordinate with clients on project requirements and deliverablesAnnual bonus

  • Client Relationship Manager

    2 weeks ago

    Jaipur, Rajasthan, India Talent Worx Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    About the Role:We are seeking a proactive and customer-focused Client Relationship Manager to join our team in Jaipur. The ideal candidate will have 1–2 years of experience in managing client relationships, ensuring customer satisfaction, and driving long-term engagement. You will act as the primary point of contact for clients, helping to build trust and...

  • Client Relationship Manager

    1 week ago

    Jaipur, Rajasthan, India Growthaholics Full time ₹ 3,84,000 per year

    URGENTLY REQUIRED CLIENT RELATIONSHIP MANAGER FOR FINANCIAL SERVICES FIRM IN JAIPURRole Overview:As a Client Relationship Manager in our Wealth Management department, you will play a pivotal role in deepening existing investment client relationships and generating referrals by understanding their financial objectives, analyzing the micro and macro financial...