Dispatch Incharge
13 hours ago
**Role Overview**:
We are seeking a responsible, proactive, and customer-oriented Dispatch Incharge to independently manage the complete dispatch function of our organization. This role requires end-to-end responsibility—from planning monthly dispatches based on customer schedules to coordination with internal teams and direct communication with customers as a single point of contact.|
**Department**:Logistics & Dispatch
**Experience Required**: 3-5 years in dispatch/logistics/customer coordination (manufacturing industry preferred)
**Key Responsibilities**:
- Receive and analyze monthly dispatch schedules from customers
- Plan daily/weekly/monthly dispatches accordingly in coordination with PPC and stores
- Ensure on-time and accurate dispatches as per customer requirements
- Act as Single Point of Contact (SPOC) for all customer communication related to dispatch.
- Coordinate with production, quality, and logistics teams to align dispatch readiness
- Supervise dispatch documentation—invoice, e-way bill, packing list, delivery challan, etc.
- Track dispatched goods until they are delivered and acknowledged by customer
- Handle urgent requirements, delays, and complaints smartly and professionally
- Maintain dispatch logs and reports for internal review and audits
- Present dispatch performance, issues, and plan to management periodically
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental Pay:
- Yearly bonus
Work Location: In person
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