Customer Support Executive

1 week ago

Delhi Delhi, India Saaol Heart Center Full time

**Profile: Customer Support Executive**

**About Us**:
At **SecondAid**, we believe that wellness goes beyond just managing symptoms—it’s about nourishing the body from within and supporting it externally. With a deep commitment to quality and compassion, we create nutraceutical and lifestyle management products designed to help you thrive. Because true wellness isn’t a luxury—it’s a right we all deserve.

**About Profile**:
**Primary Responsibilities would include -**
- Provide order details and relevant information to patients regarding their medicine orders.
- Answer inbound calls and address patient queries effectively.
- Coordinate with pharmacists to place medicine orders for patients when required.
- Ensure smooth communication between patients and the pharmacy team.
- Maintain accurate records of patient interactions and orders.

**We are looking for someone who has -**
- Excellent communication skills and a customer-friendly approach.
- Presentable and professional demeanor.
- Ability to handle calls efficiently and multitask as needed.
- Prior experience in customer support or healthcare is a plus but not mandatory.
- Willingness to work at **Chhatarpur (Monday to Sunday)**with **roster-based weekly offs**.

If you have a passion for helping people and ensuring seamless patient support, we’d love to hear from you

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹23,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Application Question(s):

- Do you have working knowledge of MS Word and MS Excel ?
- Will you be able to reliably commute or relocate to Chhatarpur or GK1 for this job?
- Are you comfortable starting at a base salary of 16K- 23K in hand ?

**Education**:

- Bachelor's (required)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

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