Customer Support Executive

1 day ago

Delhi Delhi, India Saaol Heart Center Full time

**Customer Support Executive**

We are looking for a **Customer Success Executive** to provide hassle-free experience to our patients. She / He will work closely with the Customer Success Manager and other team members as the first point of contact for prospective as well as existing customers/Patients. The customer office executive will answer and direct incoming calls to appropriate individuals. Perform specified routine procedures such as greeting and referring patients, answering routine/administrative inquiries, and general office support activities as appropriate.

**Primary Responsibilities would include -**
- Provide customers with accurate information about Saaol's products and services
- Investigate and resolve customer issues and complaints, escalating to higher-level support as needed
- Resolve Patients/customers’ concerns and answer customers' questions in a professional & positive manner.
- Attend customer queries in a timely and accurate way.
- Maintain accurate and up-to-date customer records in the company's CRM system
- Assist with special projects and initiatives as needed

**We are looking for someone who has -**
- 0-1 years of experience in Telecalling, BPO or similar role is preferred, Freshers with good communication skills are also welcome.
- Good command over MS Word, MS Excel and Office Working Tools.
- Familiarity with CRM software and other customer service tools
- Strong problem-solving and analytical skills
- Good verbal and written communication skills in English & Hindi.
- Should be an extrovert and enjoy connecting with people.
- High level of empathy while dealing with customers
- Ability to remain calm and composed under pressure

**Job Types**: Full-time, Permanent

Pay: ₹16,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off

Schedule:

- Day shift

Application Question(s):

- Do you have working knowledge of MS Word and MS Excel ?
- Will you be able to reliably commute or relocate to Greater Kailash-1 for this job?
- Are you comfortable starting at a base salary of 16K- 25K in hand ?

**Education**:

- Bachelor's (preferred)

**Language**:

- Hindi (required)
- English (required)

  • Customer/Technical Support Executive-International

    5 days ago

    Delhi, India TRDFIN Support Services Pvt Ltd Full time

    We are looking for a talented Customer/Technical Support Executive with a professional and approachable demeanor for an international process. The ideal candidate should be self-motivated and passionate about customer support.Job Responsibility:Handle international customer calls efficiently and professionally.Understand customer needs and provide...

  • ▷ (Apply Now) Customer/Technical Support Executive-International

    7 days ago

    Delhi, India TRDFIN Support Services Pvt Ltd Full time

    We are looking for a talented Customer/Technical Support Executive with a professional and approachable demeanor for an international process. The ideal candidate should be self-motivated and passionate about customer support. Job Responsibility: Handle international customer calls efficiently and professionally. Understand customer needs and provide...

  • Customer Support Executive

    6 days ago

    Delhi, Delhi, India KVD AUTOZONE Full time

    **Job Title**: **Customer Support Executive cum Sales Executive** **Salary**: ₹12,000 - ₹15,000 per month (based on experience and skills) **Job Type**: Full-time **Working Days**: **Tuesday to Sunday** **(Monday Fixed Weekly Off)** **Working Hours**: **9:30 AM to 6:30 PM** **Responsibilities**: - **Order Confirmations**: Make outgoing calls to...

  • Customer Support Executive

    1 week ago

    Delhi, India Dromen & Co Full time

    We are looking for a qualified _**Female Customer Support Executive**_. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers. **FLUENT IN...

  • Customer Support Executive

    1 day ago

    Delhi, Delhi, India BNC Full time

    BNC is looking for **female** customer support executive for a furniture company located at Pahadganj, Delhi - Handling customer orders - Dealing with customers queries - Carrying out marketing activities - Ability to multi-task, set priorities and a self-starter Any graduate with good communication skills in Hindi and English **Job Types**: Full-time,...

  • Customer Support Executive

    2 weeks ago

    Delhi, Delhi, India Academic height Public School Full time

    **Job Title**: Customer Support Executive **Location**: karol bagh **Experience**: Fresher/Experienced both can apply **Roles & Responsibilities**: - Resolve customer queries, complaints, and issues promptly and effectively. - Maintain accurate records of customer interactions and transactions. - Provide product/service information to customers. - Escalate...

  • Customer Support Executive

    2 weeks ago

    Delhi, India 24x7 Curodoc Healthcare Pvt Ltd Full time

    A customer support executive for healthcare services is responsible for providing excellent customer service to patients and healthcare providers. They are the main point of contact for clients who have questions, concerns, or complaints regarding the company's healthcare services. The following are the key responsibilities of a customer support executive...

  • Customer Support Executive

    6 days ago

    Delhi, Delhi, India Buildesk Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We're Hiring: Customer Support Executive We're looking for a Customer Support Executive (1–2 years experience) to join our team and support our growing Real Estate CRM product.What you'll do: Create & manage support tickets for client-reported issues Resolve client queries and doubts with clarity Capture client feedback and share with the team Provide...

  • Customer Support Executive

    5 days ago

    Delhi, India E-Square Alliance Private Limited Full time

    We are looking to hire an **experienced** **Female Customer Support Executive**, having excellent communication skills and positive attitude towards works. She must have **minimum 1 year experience** in the customer support/customer service or if you are a fresher then must have good communication skills. **Roles and Responsibilities**: - Should clarify...

  • Customer Support Executive

    6 days ago

    Delhi, India Brevistay Hospitality Pvt Ltd Full time

    **Brevistay is looking for a motivated and experienced Customer Support Executive to join our customer support department. The person will be responsible for driving superior customer support to customers through policies, procedures, and the setting of goals. You will be up-to-date on industry products and trends, and train staff...