Customer Support Agent

* Real-time monitoring of call volumes, agent availability, and queue status to detect fluctuations and respond immediately to maintain service levels such as percentage of calls answered within target time and average speed of answer.* Adjusting resources dynamically, including reassigning agents, cancelling non-critical activities, or reallocating breaks,...

As a Chat Support Team Leader, you will oversee and guide a team of chat support agents. You'll ensure high quality service through chat channels, meet performance and customer satisfaction metrics, manage escalations, mentor agents, and continuously improve processes. You'll act as the bridge between agents and senior management, ensuring operational...

About AramyaOur vision is to build some of the world's most loved fashion and lifestyle brands and enable people to express themselves.With a fast-moving team driven by creativity, technology, and customer obsession, we're building a movement that celebrates every woman's unique journey.We're well funded, with $12M raised from marquee investors like Accel,...

**Looking for **Customer Support Agent for US Customer Support Voice Process** **Minimum Experience: 6 months and above Experience in International Call Centre Campaigns** **Salary + Shift Allowance** **Work Location: Noida, Sector 16A** **Shift Timings: (Night Shift - Work from Office)** Demonstrates excellent time-management skills and the ability to...

At Cars24 we don't just accept differences, we celebrate it and support it for the benefit of our _ - employees and customers!_ This role is based in Gurgaon This role is full time, flexible hours across a rotating roster. Love cars? Love delighting customers? Join our founding team that will transform the way cars are bought and sold in Australia! As the...

Company DescriptionAt EdifyChamps, we provide high-quality online tutoring services tailored to your child's learning needs. Our experienced tutors specialize in guiding students to excel in various subjects, ensuring personalized attention and academic excellence. Our mission is to foster a supportive and enriching learning environment that helps students...

**Salary**: Up to ₹25,000.00 per month **Benefits**: - Internet reimbursement Schedule: - Day shift Ability to commute/relocate: - Gurugram, Gurugram - 122018, Haryana: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year...

Company DescriptionWe're Demand AI, an AI-driven lead generation company redefining the future of demand generation. By combining cutting-edge artificial intelligence with deep marketing expertise, we help businesses identify, engage, and convert their ideal customers faster and more efficiently. Our AI solutions streamline the entire lead generation...

About AiSensyAiSensy is a WhatsApp-based Marketing & Engagement platform empowering 100,000+ businesses, including leading brands like Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco, Wipro, Asian Paints, India Today Group, Skullcandy, Vivo, PhysicsWallah, and Cosco, to grow their revenues via WhatsApp.400+ Crore WhatsApp messages...

Company DescriptionAt Novexus Technologies Pvt. Ltd., we blend innovation with industry to create real impact. We are a dynamic, forward-thinking organization at the intersection of technology and manufacturing. With expertise in digital transformation, IT solutions, and manufacturing consultancy, we unlock efficiency, scalability, and growth for businesses....