Customer Support Agent

Ready to take up a business strategy role? Apply your analytical skills? Be the change agent? Educate and challenges status quo? Lead technology adoption for 'multiple' global businesses? CustomerSuccessBox is looking for a Customer Success Manager to "raise the bar" of customer success, not just for CustomerSuccessBox, but also for the entire B2B SaaS...

* Real-time monitoring of call volumes, agent availability, and queue status to detect fluctuations and respond immediately to maintain service levels such as percentage of calls answered within target time and average speed of answer.* Adjusting resources dynamically, including reassigning agents, cancelling non-critical activities, or reallocating breaks,...

**Role and Responsibilities**: 1. Customer Assistance: Respond to customer inquiries, concerns, and feedback promptly and courteously. Address their questions regarding products/services, order status, billing inquiries, and technical issues. 2. Problem Resolution: Diagnose customer issues and provide effective solutions in a timely manner. Collaborate with...

**Looking for **Customer Support Agent for US Customer Support Voice Process** **Minimum Experience: 6 months and above Experience in International Call Centre Campaigns** **Salary + Shift Allowance** **Work Location: Noida, Sector 16A** **Shift Timings: (Night Shift - Work from Office)** Demonstrates excellent time-management skills and the ability to...

At Cars24 we don't just accept differences, we celebrate it and support it for the benefit of our _ - employees and customers!_ This role is based in Gurgaon This role is full time, flexible hours across a rotating roster. Love cars? Love delighting customers? Join our founding team that will transform the way cars are bought and sold in Australia! As the...

We are seeking a dynamic and experienced Customer Support Lead to lead our customer support operations. The ideal candidate will have proven expertise in setting up and scaling call centers, managing large support teams, and driving customer excellence within the service industry.Key ResponsibilitiesEstablish, scale, and manage a fully functional call center...

We are seeking a proficient Korean Customer Support Agent to join our dynamic team. As a Customer Support Agent, you will be responsible for addressing customer queries and issues related to our products or services in the Telugu language. The ideal candidate should be fluent in Telugu and have excellent communication skills in both Telugu and English....

Job Description:Job Title: Customer Support Executive / Customer Service ExecutiveCompany Information Hiring for India's first modern B2B tech platform for Real Estate industry. It brings together a full spectrum of commercial & residential developers, builders & agents on one platform. We help them find the right matches & close deals faster, to serve...

Join a Team That's Passionate About Making Lives BetterAt Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial...

conducting customer satisfaction surveys to understand what areas of the company's services need improvements - helping customers choose the right service for their requirements and budget - dealing with customer issues and churning out an easy-to-follow solution - managing payment and delivery of customer orders - helping customers choose the right product...