Urgent requirements For AVP

5 days ago


Gurgaon, Haryana, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 15,00,000 - ₹ 25,00,000 per year

* Real-time monitoring of call volumes, agent availability, and queue status to detect fluctuations and respond immediately to maintain service levels such as percentage of calls answered within target time and average speed of answer.

* Adjusting resources dynamically, including reassigning agents, cancelling non-critical activities, or reallocating breaks, to handle unexpected spikes or drops in call demand.

* Ensuring real-time adherence by tracking whether agents follow their schedules and intervening promptly if deviations occur to optimize workforce efficiency.

* Collaborating with resource planning and operations teams to develop and execute a clear, simple real-time management playbook that defines thresholds, actions, and ownership for responding to service level changes.

* Using real-time analytics and dashboards to gain immediate insights into agent performance, customer sentiment, and operational bottlenecks, enabling quick data-driven decisions.

* Communicating regularly with production stakeholders to keep them informed of real-time performance and necessary adjustments, fostering accountability and responsiveness.

* Supporting continuous improvement by analyzing real-time data trends and feedback to refine scheduling, training, and operational strategies.



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  • Gurgaon, Haryana, India Sana Search International Full time ₹ 9,00,000 - ₹ 12,00,000 per year

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  • AVP- Payables

    7 days ago


    Gurgaon, Haryana, India Xander Talent Full time ₹ 20,00,000 - ₹ 25,00,000 per year

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  • Gurgaon, Haryana, India Fortuna Retail Full time ₹ 2,50,000 - ₹ 5,00,000 per year

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  • AVP Sales

    5 days ago


    Gurgaon, Haryana, India Copia Hr Services Full time ₹ 12,00,000 - ₹ 36,00,000 per year

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  • Gurgaon, Haryana, India Bros Corp Realty Llp Full time ₹ 6,00,000 - ₹ 12,00,000 per year

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  • Urgent requirement

    3 days ago


    Gurgaon, Haryana, India Indira Ivf Hospital Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are hiring for Nursing Educator role for Gurugram location.Role & responsibilities :-Development & implementation of ongoing training plan for Nursing dept. based onrequirement and audit findings.Organizing trainings through LMS and tracking attendancePre & Post training evaluation of the staffDevelops and delivers/coordinates other educational programs...

  • AVP-Benefits

    7 days ago


    Gurgaon, Haryana, India Moody's Full time ₹ 12,00,000 - ₹ 36,00,000 per year

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  • AVP Sales

    2 weeks ago


    Gurgaon, Haryana, India Siemens Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    AVP Sales, Gurgaon (Factoring Business)  Siemens Financial Services Private Limited (SFSPL) is a provider of customized equipment/working capital finance solutions. Headquartered in Mumbai, we have pan-India coverage through offices in 24 major cities across India. Our areas of focus include- Healthcare Equipment Financing, Machine Tools Equipment...


  • Gurgaon, Haryana, India Sana Search International Full time ₹ 6,00,000 - ₹ 12,00,000 per year

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