Customer Support Advisor

3 days ago

Pune Maharashtra, India Hemocean outsourcing Full time

*Job Title: Customer Support Advisor

Process - Phone Pe

LOB - Motor Insurance / CX

Key Responsibilities:

- Address customer inquiries and resolve issues in a timely and professional manner.
- Understand customer needs and provide accurate information and solutions.
- Escalate unresolved issues to appropriate teams when necessary.
- Maintain records of customer interactions, transactions, and feedback.
- Contribute to team performance and support business goals.

Key Requirements:

- Fluency in English: Must meet Vasant 6 level or above.
- Education: Bachelor’s Degree in any field.
- Strong customer service skills and a passion for helping others.
- Excellent problem-solving abilities.
- Ability to handle multiple tasks and work efficiently in a fast-paced environment.
- Previous experience in customer service roles is a plus.

What We Offer:

- *Salary: ₹28,000 to ₹40,000 CTC per month, based on experience and qualifications.
- Vibrant, dynamic, and supportive work environment.
- Opportunities for growth and professional development within a global company.
- Comprehensive training to enhance your customer service skills.

**Job Types**: Full-time, Permanent

Pay: ₹25,086.00 - ₹40,000.84 per month

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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