Cybersecurity Advisor

2 days ago

Pune Maharashtra, India Rapid7 Full time

**About the Role**:
**We are seeking a versatile and experienced Cybersecurity Advisor to join our growing team. This is a hybrid role that merges the hands-on security expertise of a Cybersecurity Advisor and digital engagement focus of a Scaled Customer Success Advisor. You will be responsible for guiding customers on their security journey from onboarding and ensuring they maximize the value of our cybersecurity solutions, and scaling customer success through digital channels and automation.**

**This role is both proactive and reactive, combining technical acumen, customer relationship management, and strategic communication to support and elevate customer experience at scale.**

**Key Responsibilities**:

- ** Serve as a trusted cybersecurity advisor to clients, guiding them on threat mitigation, incident response, and security posture improvement.**
- ** Assist in reviewing, triaging, and addressing alerts alongside security analysts.**
- ** Develop and deliver customer-facing materials including executive briefings, security reports, and strategic action plans.**
- ** Maintain up-to-date knowledge of the cybersecurity landscape, tools, and frameworks.**
- ** Provide product guidance and direct customers to relevant resources (e.g., Rapid7 Academy, knowledge bases, community forums).**
- ** Use engagement signals (e.g., NPS, CSAT, support tickets) to drive adoption and customer health improvements.**
- ** Support the creation and deployment of digital lifecycle programs, messaging, and scalable customer touchpoints**
- ** Support onboarding activities of a customer**

**Team Collaboration**
- ** Act as a point of escalation and peer coach for the team, supporting resolution paths for complex customer needs.**
- ** Collaborate with Renewals, Sales, Support, and GTC teams to align on customer strategy and value realization.**
- ** Lead initiatives to improve digital processes and enhance operational workflows.**

**Analytics & Feedback**
- ** Forecast customer health and sentiment post-engagement and communicate risk or opportunity to internal teams.**
- ** Collect and report on customer feedback, influencing product and service enhancements.**

**Skills & Qualifications**:

- ** 4+ years of experience in Cybersecurity, SaaS Customer Success, or Technical Account Management roles.**
- ** Strong understanding of security frameworks, threat detection, incident response, and vulnerability management.**
- ** Proven ability to manage client relationships, resolve technical issues, and communicate with technical and executive stakeholders.**
- ** Prior technology deployment and configuration experience**
- ** Strong project management and prioritization abilities**
- ** Experience with CRM tools (e.g., Salesforce) and digital engagement tools.**
- ** Highly organized, self-driven, and comfortable managing multiple priorities in a fast-paced, global environment.**
- ** Industry certifications such as CompTIA Security+, Cloud+, Network+, or CISSP are a strong plus.**

**_Security and Compliance_**:

- Rapid7 is committed to keeping customers secure. As a first line of defense, all employees are expected to uphold the highest standards of security and privacy, ensuring the protection of sensitive information and compliance with relevant regulations._

  • Cybersecurity Advisor

    4 days ago

    Pune, Maharashtra, India Cowbell Cyber Inc. Full time

    Cowbell is signaling a new era in cyber insurance by harnessing technology and data to provide small and medium-sized enterprises (SMEs) with advanced warning of cyber risk exposures bundled with cyber insurance coverage adaptable to the threats of today and tomorrow. Championing adaptive insurance, Cowbell follows policyholders' cyber risk exposures as they...

  • Cybersecurity Advisor

    2 days ago

    Pune, Maharashtra, India Cowbell Cyber Full time US$ 1,20,000 - US$ 1,80,000 per year

    Cowbell is signaling a new era in cyber insurance by harnessing technology and data to provide small and medium-sized enterprises (SMEs) with advanced warning of cyber risk exposures bundled with cyber insurance coverage adaptable to the threats of today and tomorrow. Championing adaptive insurance, Cowbell follows policyholders' cyber risk exposures as they...

  • Cybersecurity Sales Director

    4 weeks ago

    Mumbai, Maharashtra, India, Maharashtra Kapalins Full time

    The Cybersecurity Sales Director will drive revenue growth for cybersecurity solutions in India by combining strategic hunting of new opportunities and nurturing existing enterprise accounts. This role requires a proven ability to engage C-level executives, deliver tailored solutions, and consistently exceed sales targets. The ideal candidate blends deep...

  • Client Technology Advisor

    4 days ago

    Mumbai, Maharashtra, India Kyndryl Full time

    **Who We Are** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. **The...

  • Senior Cybersecurity Assessor

    4 weeks ago

    Pune, Maharashtra, India, Maharashtra VOIS Full time

    Who we areVOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in...

  • Customer Technology Advisor Security

    4 days ago

    Mumbai, Maharashtra, India Kyndryl Full time

    **Who We Are** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. **The...

  • Senior Cybersecurity Assessor

    4 weeks ago

    Pune, India VOIS Full time

    Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed...

  • Customer Technology Advisor

    4 days ago

    Mumbai, Maharashtra, India Kyndryl Full time

    **Who We Are** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. **The...

  • ▷ (High Salary) Senior Security Analyst - Cybersecurity Controls Focusing On Ai/ml Systems

    5 days ago

    Pune, Maharashtra, India NielsenIQ Full time

    Senior Security Analyst - AI - Cybersecurity Controls focusing on AI ML systems R25 0023616 IN Reporting to the AI Security Advisor the AI Security Analyst focus on the effectiveness of controls that are implemented to mitigate the risks agains AI ML systems This role blends cybersecurity expertise with a strong understanding of AI development lifecycles and...

  • Senior cybersecurity assessor

    3 weeks ago

    Pune, India VOIS Full time

    Who we areVOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in...