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Tele Calling Executive

3 weeks ago

Gomtinagar Lucknow Uttar Pradesh, India Groscope Technology Pvt. Ltd. Full time

**Location**: DLF MY PAD, Vibhuti Khand, Gomti Nagar Lucknow 226010

**Job Type**: Full-Time
**Experience Required**: 0 - 2 years
**Education**: Minimum 12th pass / Graduate preferred
**Language Proficiency**: Fluent in English and Hindi

**Job Summary**:
**Key Responsibilities**:

- Make outbound calls to potential customers to generate leads or sales.
- Handle inbound calls from customers and provide appropriate information.
- Explain products or services in a clear and persuasive manner.
- Maintain a database of customer information and update records regularly.
- Achieve daily/weekly/monthly calling and conversion targets.
- Resolve customer complaints or issues in a calm and professional manner.
- Schedule appointments or meetings for sales teams when required.
- Share daily reports with team leaders or managers.

**Required Skills**:

- Excellent verbal communication skills.
- Good interpersonal and negotiation skills.
- Polite, confident, and customer-friendly attitude.
- Basic knowledge of MS Office and CRM tools.
- Ability to handle rejection and stress in calling.
- Fluent in English and [mention additional languages if needed].

**Eligibility Criteria**:

- Minimum 12th pass Graduation is an added advantage.
- Prior experience in telecalling, customer service, or sales is preferred but not mandatory.
- Must be comfortable working in a fast-paced environment.

**Job Types**: Full-time, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance
- Paid sick time

Work Location: In person