Customer Service Associate Mumbai

2 days ago

Mumbai Maharashtra, India Perstorp Group Full time

Currently we are looking for a process orientated and dedicated customer service professional to support our order to cash process.

This role will be part of our customer service team, based in Mumbai. The incumbent needs to work from office.

Role:

- Own order to cash process.
- Amendment in the orders
- Updating change in the shipping schedule
- Proactively updating the current document status.
- Scrutinizing the LC drafts
- Shipping lines (Coordination & Communication) outside India
- Sending BL/Shipping instructions to forwarders & shipping line
- Banking
- Scrutiny: LC draft scrutiny - Local & global customers.
- Checking - Final LC transmission on bank portal
- Preparing the collection letters on the bank portal Presenting documents against LC

Requirement:

- Graduation in any stream, with PG Diploma in Export/Import or Supply Chain Management is preferred.
- 5-7 years’ experience in independently handling Export/Import Order Management with good knowledge of its documentation in Chemical industry.
- Excellent communication skills, fluency in written and spoken English.
- Conversant with SAP sales & distribution module and use of MS Word, Excel & PPT
- Knowledge of all export and import related documents.
- Customer complaint handling.
- Data management with accuracy and data analysis

  • Customer Service Associate

    2 weeks ago

    Mumbai, India Conviction Hr Pvt Ltd Mumbai Full time

    Hiring for International Bpo Customer service Representative / Mumbai Shift: UK ,US, Australian Salary : 25k - 37k + Incentives 5 days working any 2 offs Location : Mumbai ( Malad, Goregaon, Andheri ,Thane, Vikhroli ,Airoli ) Eligibility Criteria: - HSC Fresher - Graduate fresher - SSC / HSC / Graduate with 6 months of international Bpo (Voice / Chat )...

  • Customer Service Associate

    1 week ago

    Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...

  • Customer Service Associate blended process

    2 hours ago

    Mumbai, Maharashtra, India Mumbai Rozgaar Full time

    **About the Role** We are looking for customer service executives for inbound and outbound customer service operations. **What will you need?** 1. Customer First approach 2. Excellent communication skills written and spoken. 4. MS office basics Internal Document **Work Location - Mumbai (Chandvali)**: - **Hybrid Work Model [2 Weeks Work from Office, 4...

  • Guest Service Associate

    1 day ago

    Mumbai, India MoSahay Associate Full time

    Job Title: Guest Service Associate Company: PVR INOX Cinema Hall Location: MUMBAI(E) **Salary**: Freshers with Normal Graduation - 20,000 INR per month Freshers with Hotel Management Background - 22,000 INR per month Job Summary: As a Guest Service Associate at INOX Cinema Hall, you will play a crucial role in providing exceptional guest experiences...

  • Customer Service Associate

    2 hours ago

    Mumbai, Maharashtra, India Aza Fashions Pvt. Ltd. Full time

    **Associate/ Sr. Associate - Customer service** - Addressing prospect customers and suggesting him range of products fitting in to his current requirement. - Manage track customer concerns to ensure accuracy, and timely arrival of online orders (customer account management). - Actively involved in pre-sales, sales, post-sales support which includes answering...

  • Customer Service Associate

    6 days ago

    Mumbai, Maharashtra, India Aza Fashions Pvt. Ltd. Full time

    **Associate/ Sr. Associate - Customer service** - Addressing prospect customers and suggesting him range of products fitting in to his current requirement. - Manage track customer concerns to ensure accuracy, and timely arrival of online orders (customer account management). - Actively involved in pre-sales, sales, post-sales support which includes answering...

  • Customer Service Associate

    2 hours ago

    Mumbai, Maharashtra, India Aza Fashions Pvt. Ltd. Full time

    **Associate/ Sr. Associate - Customer service** - Addressing prospect customers and suggesting him range of products fitting in to his current requirement. - Manage track customer concerns to ensure accuracy, and timely arrival of online orders (customer account management). - Actively involved in pre-sales, sales, post-sales support which includes answering...

  • Customer Service Associate

    2 weeks ago

    Mumbai, Maharashtra, India The TruMinds Full time

    **Job Title**: Customer Service Associate **Location**:Govandi, Mumbai **Salary**: 20,000 - 25,000 CTC Per Month **Work Experience**: 1 year We're seeking a dynamic Customer Service Associate to join our team in Govandi, Mumbai. If you thrive in a fast-paced environment and excel in customer interactions, this role is tailor-made for you! **Key...

  • Customer Service Associate kannada

    5 days ago

    Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...

  • Customer Service Associate

    1 hour ago

    Ghansoli, Navi Mumbai, Maharashtra, India TELSTRA GLOBAL BUSINESS SERVICES Full time

    _**Hiring Customer Service Associate**_ - **Job Location: Ghansoli, Navi Mumbai, Maharashtra**_ **Roles and Responsibilities**: - A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. - Managing incoming calls and customer service inquiries. - Providing information...