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Customer Care Executive

2 weeks ago

Tambaram Chennai Tamil Nadu, India E spa & Salon Full time

1. Welcome clients warmly as they arrive at the ESpa and assist them with check-in procedures.

2. Manage appointments using the ESpa's booking system, including scheduling, rescheduling, and cancellations.
- Making outbound calls to potential and existing clients to promote spa services and packages.
- Receiving inbound calls from clients who have queries about the spa services, and addressing their concerns and questions.
- Maintaining accurate and up-to-date client information in the database.
- Scheduling appointments for clients and coordinating with the E spa staff.
- Providing clients with detailed information about the spa services, pricing, and promotions.
- Handling customer complaints and ensuring that they are resolved in a timely and satisfactory manner.
- Provide information of Services and Offers to customers.

**Job Highlights**

**Qualification: All Master Education levels**

**Gender: Females Only**

**Age Limit: up to 40**

**Job Shift: 6 Day work | Day Shift**

**Shift Timing: 9.00 am - 7.00 pm | 10.00 am - 8.00 pm | 11 am - 9.00 pm**

**Job Location: Tambaram Chennai**

**Salary: 18,000 - 30,000 | Language: Fluent English | Tamil Must**

**No Of Opening - 5**

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 2 years (preferred)
- total work: 2 years (preferred)
- Customer service: 2 years (preferred)

**Language**:

- Tamil (required)
- English (required)

Work Location: In person

**Speak with the employer**
+91 9087519191