Customer Care Executive
1 day ago
Learn moreListenA customer care executive is responsible for communicating with customers, helping with issues, and ensuring customers have a positive experience. They may also lead a team of customer service professionals. Responsibilities
- Answering phones
- Responding to customer questions
- Assisting with customer issues
- Processing orders
- Providing information about products and services
- Resolving complaints
- Educating customer service professionals
**Skills**:
- **Communication**: Being able to clearly communicate with customers
- **Empathy**: Being able to understand another person's perspective and emotions
- **Problem solving**: Being able to identify the root cause of a problem and come up with a solution
- **Patience**: Being able to remain calm and composed when dealing with customers
- **Active listening**: Being able to listen to customers and understand their concerns
- **Adaptability**: Being able to adjust to different situations and customer needs
Career pathCustomer care executives can work in a variety of industries. They can advance from entry-level to mid-level to senior-level positions as they gain experience.
CONTACT NUMBER-8925419191-9092519191
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 8940119191
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