Customer Care Executive
2 weeks ago
**Key Responsibilities**:
- Handle inbound and outbound customer calls professionally and efficiently.
- Address customer queries, complaints, and service requests related to automobile products.
- Provide accurate information regarding vehicle specifications, services, and offers.
- Follow up with customers regarding inquiries, feedback, and service updates.
- Maintain customer records and update databases with relevant information.
- Coordinate with internal teams to ensure prompt resolution of customer concerns.
- Work towards achieving customer satisfaction and service quality targets.
**Required Skills & Qualifications**:
- Minimum **12th pass** qualification.
- **Fluency in Hindi & English** is mandatory.
- Prior experience in **customer service, telecalling, or the automobile industry** is preferred but not required.
- A customer-focused and positive attitude.
- Freshers can apply.
**Job Title**: Customer Care Executive - Automobile Industry
**Location**: Chennai (Work from Office)
**Working Days**: 6 Days a Week
Pay: ₹18,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Work Location: In person
**Speak with the employer**
+91 9373038843
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