Customer Support Executive

Understanding the products and services provided by the company. - Preparing company policies and procedures. - Developing training lessons with service delivery systems. - Managing a team of Customer Support Representatives. - Resolving customer complaints and queries. - Providing detailed information to customers. **Salary**: ₹11,000.00 - ₹15,000.00...

Job Preview: Wireless Technical Support / Customer Support / App SupportRole: Wireless Technical Support / Customer Support / App SupportDesignation: AnalystWork Location: MangaloreShift: 9 hours per day, with fixed shift and 2 days week off.Role OverviewThe Wireless Technical Support / Customer Support / App Support Analyst plays a critical role in...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts, and file documents. Follow communication procedures, guidelines, and policies. Take the extra mile to engage customers. **Salary**: ₹11,000.00 - ₹15,000.00...

Here's a detailed job description for a customer support role: ## Job Title: Customer Support Representative ### Job Summary: ### Key Responsibilities: - **Customer Interaction**: - Handle and resolve customer complaints with a positive and solution-oriented approach. - Provide accurate information about products and services. - **Issue Resolution**: -...

Role : Junior Analyst - Designation : Junior Analyst - Work Location: Mangalore - Shift: 9 hours per day, with 3 shifts per day **About Us** At unifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients. Our commitment to innovation positions us as a trusted partner, enabling...

We are looking for a International Customer Support Executive to join our team This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to . The role offers Office cab/shuttle

A Customer Service Representative is responsible for providing assistance, information, and support to customers regarding products or services. Their duties include answering inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving. Customer Service Representatives often handle incoming calls,...

Key Responsibilities:Respond promptly to customer queries via phone, email, or chat.Provide accurate information regarding products, services, and company policies.Identify and resolve customer issues efficiently and effectively.Escalate complex cases to the relevant department or team leader when necessary.Maintain records of customer interactions,...

Customer Support Officer Job Description Role : Customer Support Officer - BPO Location : Pune/Mangalore Who are we looking for?  Graduate freshers with excellent communication skills  Analytical skills Technical Skills:  Operating the computer- Intermediate  MS Office - Intermediate  Avaya/Phone Operating skills...

Tr Customer Support Officer Job Description Role : Customer Support Officer - BPO Location : Pune/Mangalore Who are we looking for?  Graduate freshers with excellent communication skills  Analytical skills Technical Skills:  Operating the computer- Intermediate  MS Office - Intermediate  Avaya/Phone Operating skills...