Customer Service Executive

2 days ago


Malad Mumbai Maharashtra, India Crescare Solutions Full time

**Customer Service Executive (US Process )**
- Graduates with any Customer Service Experience of 1 Year (Travel background preferred)
- Good communication Skills both Verbal & Written
- Prior Travel account experience and good geographical knowledge of North America is an added advantage
- Hour of Operations : 18*7 (US Shifts)
- Transportation : 1 Way (Home Pick Up/Drop), the other way will be a Nodal Point (Pick Up / Drop)
- CTC: INR 32000 ; Take Home : ~ INR 27000

**Work Location : Malad**

Selection Rounds: HR Screening + AMCAT + Ops Round (Evening Shift 4 PM Onwards)

**Roles & Responsibilities of Agent**:

- Resolve customers follow up queries by contacting vendors and suppliers.
- Should have eye for detail and good problem-solving ability.
- Proficient in navigating various client tools.

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Commuter assistance
- Provident Fund

Schedule:

- Fixed shift
- Night shift
- US shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (preferred)

Shift availability:

- Night Shift (required)

Work Location: In person

**Speak with the employer**
+91 9555655548



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