Email

6 days ago


Mumbai Maharashtra, India Aparna Singh Label Full time

**Job Title**:
Customer Support Executive - BFSI Process (Day Shift)

**Location**:
Chandivali, Mumbai

**Job Type**:
Full-Time | Work from Office
2 Weekly Offs (Rotational)

We are hiring experienced **Customer Support Executives** for our **BFSI (Banking, Financial Services, and Insurance)** process.

**Key Responsibilities**:

- Handle inbound and outbound customer calls
- Resolve banking/financial queries efficiently
- Ensure excellent customer experience and satisfaction
- Maintain quality standards and adhere to SLAs
- Log and escalate customer concerns appropriately

**Requirements**:

- **Minimum 1 year of BPO experience** in BFSI domain
- **Graduation is mandatory**:

- Good communication skills in English and Hindi/Marathi
- Willing to work from the **Chandivali** office
- Comfortable with **rotational weekly offs**

**Shift Details**:

- **Day Shift**:

- **2 Rotational Offs per week**:

- **Work from Office** only

**Salary**:
**₹25,000 to ₹27,800** (in hand, based on experience)

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹28,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person

Expected Start Date: 23/10/2025


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