
6 days ago
**Job Title**:
Customer Support Executive - BFSI Process (Day Shift)
**Location**:
Chandivali, Mumbai
**Job Type**:
Full-Time | Work from Office
2 Weekly Offs (Rotational)
We are hiring experienced **Customer Support Executives** for our **BFSI (Banking, Financial Services, and Insurance)** process.
**Key Responsibilities**:
- Handle inbound and outbound customer calls
- Resolve banking/financial queries efficiently
- Ensure excellent customer experience and satisfaction
- Maintain quality standards and adhere to SLAs
- Log and escalate customer concerns appropriately
**Requirements**:
- **Minimum 1 year of BPO experience** in BFSI domain
- **Graduation is mandatory**:
- Good communication skills in English and Hindi/Marathi
- Willing to work from the **Chandivali** office
- Comfortable with **rotational weekly offs**
**Shift Details**:
- **Day Shift**:
- **2 Rotational Offs per week**:
- **Work from Office** only
**Salary**:
**₹25,000 to ₹27,800** (in hand, based on experience)
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹28,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Work Location: In person
Expected Start Date: 23/10/2025
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