Email Support Executive

2 days ago

Malad Mumbai Maharashtra, India Ingenious Talent Solutions Full time ₹ 20,000 - ₹ 22,000 per year

Email Process Responsibilities

  • Managing and organizing incoming and outgoing emails.
  • Implementing and maintaining efficient email processes and workflows.
  • Ensuring timely and accurate responses to emails and inquiries.
  • Sorting and categorizing incoming emails based on priority and content.
  • Responding to customer inquiries and resolving issues via email communication.
  • Collaborating with other departments to streamline cross-functional email processes.
  • Monitoring email performance metrics and suggesting improvements.
  • Ensuring compliance with email communication regulations and policies.

Requirements and Skills

  • Strong organizational and multitasking abilities.
  • Excellent written communication skills.
  • Attention to detail and accuracy in email correspondence.
  • Knowledge of email management tools and software.
  • Understanding of customer service principles.

Job Type: Full-time

Pay: ₹20, ₹22,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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