Email Support Representative

2 weeks ago


Malad Mumbai Maharashtra, India Hiringepics Training & Placement Full time

About the Role
Key Responsibilities

Resolve queries efficiently and escalate complex issues when necessary.

Ensure compliance with quality and process standards.

Work closely with internal teams to deliver seamless customer service.
Salary & Incentives

Performance Linked Incentive (PLI): Up to ₹1,000/month based on performance
Perks & Benefits

5-Day working with rotational shifts & week-offs

Paid training for smooth onboarding

14 days of accommodation + complimentary breakfast

Travel reimbursement (Bus/Train/Flight)

Health & wellness coverage + employee assistance program

Career growth opportunities with a global brand

Inclusive & collaborative work culture
⚠ Please Note

No leaves permitted during the first 3 months of training
Eligibility Criteria

Graduation (any stream) - Mandatory

Minimum 1 year of international customer support/customer handling experience (on paper)

Strong written communication skills

Flexible with rotational shifts and week-offs

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹41,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person



  • Malad, Mumbai, Maharashtra, India Ingenious Talent Solutions Full time ₹ 20,000 - ₹ 22,000 per year

    Email Process ResponsibilitiesManaging and organizing incoming and outgoing emails.Implementing and maintaining efficient email processes and workflows.Ensuring timely and accurate responses to emails and inquiries.Sorting and categorizing incoming emails based on priority and content.Responding to customer inquiries and resolving issues via email...


  • Navi Mumbai, Maharashtra, India Calibehr Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Opening For Email Support ExecutiveDesignation:- Customer Service RepresentativeLocation:- CBD BelapurTime:- 2:30 Pm to 11:30 PmPrior Experience in Customer Service inbound, Email and Chat with Good Communication can ApplyMale Candidate Can Required


  • Malad, Mumbai, Maharashtra, India Jaincotech Full time ₹ 4,00,000 - ₹ 5,00,000 per year

    Customer Service Representative – International Voice Process (Night Shift)Location: Malad West, MumbaiShift: US Shift (Night Shift: 5:30 PM – 2:30 AM)Process: Blended – 90% Voice & 10% Email/ChatAbout the RoleAre you a confident communicator with a passion for helping people?Join our fast-growing international customer service team in Mumbai We're...


  • Mumbai, Maharashtra, India Brihati Global Edge Solutions Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Role DescriptionThis is a full-time on-site role for a Customer Support Representative located in Mumbai. The Customer Support Representative will be responsible for addressing customer inquiries, ensuring customer satisfaction, providing exceptional customer service, and troubleshooting issues. Day-to-day tasks include responding to customer queries via...


  • Malad, Mumbai, Maharashtra, India MVA Global PVT LTD Full time

    **PLEASE READ CAREFULLY BEFORE APPLYING** **Key Responsibilities**: 2. Solving Problems: Resolve customer issues by understanding the problem, offering solutions, and checking back to make sure it's resolved. 3. Documentation: Record and organize customer interactions to track issues and improve service over time. **Requirements**: **Job Types**:...


  • Malad West Dely, Mumbai, Maharashtra, India Vara Infrovate Full time ₹ 3,24,000 - ₹ 3,84,000 per year

    Hiring Customer Support Executive for REAL ESTATE EMAIL processGood communication skills required (Versant 3)Graduate and Undergraduate bothSend CV on WhatsApp at SALARY : Upto 33K CTCShift : DAY SHIFT6 working daysWeek-offs : 1 week-offInbound processJob Type: Full-timeJob description :We are seeking a highly motivated and customer-centric individual to...


  • Malad, Mumbai, Maharashtra, India QTONET PRIVATE LIMITED Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    Job Summary:We are looking for a motivated and results-driven Inside Sales Representative (Female) to join our dynamic sales team. The ideal candidate will be responsible for generating leads, qualifying prospects, and supporting the external sales team in closing deals. This role is ideal for someone with excellent communication skills and a passion for...


  • Wagle Estate, Thane, Maharashtra, India scymes services pvt limited Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...


  • Mumbai, Navi Mumbai, Pune, India Artech Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Job Title: Information Process EnablerWork Location: Mumbai, MHSkills Required: BPS TTH Hospitality IndustryExperience Range in Required Skills: 0-2 YearsJob Description: voice and email support, experience required- 0-2 yearEssential Skills: voice and email suppor


  • Kandivali West, Mumbai, Maharashtra, India Nobtech Enterprise Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Job Title: Customer Support Representative – Insurance Follow-up, PV & Portal HandlingLocation: Kandivali WestDepartment: ProjectsReports To: Senior Project ExecutiveEmployment Type: Full-timeJob Summary:We are looking for a proactive and detail-oriented Customer Support Representative to manage insurance-related follow-ups, PV (Physical Verification), and...