
Email Support Executive
9 hours ago
Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
-
Email Support Executive
1 week ago
Wagle Estate, Thane, Maharashtra, India scymes services pvt limited Full timeCustomer satisfaction: Ensuring customers are satisfied and have a good experience. - Product knowledge: Providing accurate information about products and services, and showing customers the product's benefits. - Training: Training new employees and ensuring the customer support team is adequately trained. - Conflict resolution: Resolving customer complaints...
-
Email Support Executive
7 days ago
Wagle Estate, Thane, Maharashtra, India V. K. TRAVELS Full time**Responsibilities**: 2. **Customer Assistance**: Provide detailed information and assistance regarding travel bookings, itineraries, policies, and other related queries. 3. **Issue Resolution**: Address and resolve customer complaints and issues effectively, striving for first-contact resolution whenever possible. 4. **Documentation**: Maintain accurate...
-
Email Chat Support Executive
7 days ago
Wagle Estate, Thane, Maharashtra, India Mihir Infinite Services Pvt Ltd Full timeWe are recruiting **Customer Service Advisor**for International Blended Process. **Excellent verbal and written English communication skills required.** Education - HSC Plus or Bachelor's degree Experience in the International Call centre will be an add-on. Willingness to work in shifts / 5 Days working / Day Shift Rotational. For more details, you can...
-
Email Chat Support Executive
6 days ago
Wagle Estate, Thane, Maharashtra, India Mihir Infinite Services Pvt Ltd Full timeUrgent Hiring **Customer Service Advisor **for International Blended Process Team**.** **Key Responsibilities**: - Handle inbound calls of customer inquiries effectively and professionally. - Provide timely resolutions to customer issues and complaints. - Maintain detailed records of customer interactions in the CRM system. - Stay updated on product...
-
Email Chat Support Executive
9 hours ago
Wagle Estate, Thane, Maharashtra, India Mihir Infinite Services Pvt Ltd Full timeWe are hiring **Customer Service Advisor **for International Blended Process. **Here’s a brief Job Description**: **Excellent verbal and written English communication skills required.** Education - HSC Plus or Bachelor's degree Experience in the International Call centre will be an add-on. Willingness to work in shifts / 5 Days working / Day Shift...
-
Email Chat Support
2 days ago
Wagle Estate, Thane, Maharashtra, India Mihir Infinite Services Pvt Ltd Full timeWe are hiring Customer **Service Advisor **for International Blended Process Team **Key Responsibilities**: - Handle inbound calls of customer inquiries effectively and professionally. - Provide timely resolutions to customer issues and complaints. - Maintain detailed records of customer interactions in the CRM system. - Stay updated on product knowledge...
-
Support Executive
1 week ago
Wagle Estate, Thane, Maharashtra, India www.prontosys.com Full timeProntosys IT Services is seeking a proactive and dedicated Support Executive to provide exceptional client support and ensure seamless communication between clients and internal teams. This role is crucial in delivering high-quality service and maintaining strong client relationships. Key Responsibilities: - Act as the primary point of contact for client...
-
Client Support Executive
5 days ago
Wagle Estate, Thane, Maharashtra, India ProntoSys IT Services Full timeProntosys IT Services is seeking a proactive and dedicated Support Executive to provide exceptional client support and ensure seamless communication between clients and internal teams. This role is crucial in delivering high-quality service and maintaining strong client relationships. Key Responsibilities: - Act as the primary point of contact for client...
-
Email Chat Executive
6 days ago
Wagle Estate, Thane, Maharashtra, India Mihir Infinite Services Pvt Ltd Full timeWe are Hiring **Customer Service Advisor**for International Blended Process. **Excellent verbal and written English communication skills required.** Education - HSC Plus or Bachelor's degree Experience in the International Call centre will be an add-on. Willingness to work in shifts / 5 Days working / Day Shift Rotational For more details, you can reach...
-
IT Support Executive
7 days ago
Wagle Estate, Thane, Maharashtra, India Rajlaxmi Solutions Pvt. Ltd Full time**Job Summary**: **Key Responsibilities**: - **Linux & Server Handling** - Manage and support Linux-based systems and server environments - Perform routine server maintenance and monitoring for optimal performance - **Desktop & Laptop Support** - Provide technical assistance for desktop, laptop hardware/software issues - **CCTV, Printer & Biometric...