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Cloud Support Trainee

2 weeks ago

Hyderabad, India GlobalOutlook Full time

**Position Title**: Cloud Support Trainee

**Locations**: Hyderabad, Telangana

**Experience**: Entry level

**Relevant Experience**: None

**Summary**
- Provide L1 support to clients across globe
- Willing to work in rotational night shifts including weekends and holidays
- Provide technical support for cloud-based issues pertaining to O365 and Azure
- Technology focused, self-motivated and proactive in problem solving.
- Keen interest in learning cloud technologies.
- Self-paced learning on technologies
- Should have good internet bandwidth in supporting clients
- Good verbal communication

**Requirements**:

- Excellent written and oral communication skills
- Basic understanding of customer service
- Hands on experience and understanding in MS Office
- Basic understanding of cloud - advantageous