Customer Care Executive

1 week ago


Rajkot, India Y K Creation Full time

**Job title**: Customer Care Executive **Reports to: Operation Manager** **Particular** 1. Will lead as key customer touch point for the store and the brand “YK” 2. Attending customers from all inward channels introduction of brand and services 3 Handling customer's complaint and resolve it 4 Handling Social media accounts of "YK" and answer suitable reply 5 Coordination with Branch Manager for client handling process, objection handling etc. **Essential to nail the Job** 1 Education : P(i) Graduate (preferred) 2 Experience : Min 1-2 Years, (hands on experience of people handling preferred) 3 IT Skills : Computer Handling Skills, Experience of software handling 4 Salary (CTC) : As per industry standard **Salary**: ₹13,000.00 - ₹15,000.00 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement - Paid time off Schedule: - Day shift Supplemental pay types: - Yearly bonus **Language**: - English (required) Work Location: In person



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