
Solution Provider
2 weeks ago
**coniferous**
Solution Provider - EXIM Sales Coordinator
**Job Description**:
Þ Manage the export and import documentation process
Þ Coordinate and Update the customers as well as concerned team members about the status of the orders and past records as and when necessary
Þ Might need to coordinate with supplier on the status of the orders
Þ Maintain Salesforce records for the accounts responsible for
Þ Develop cordial relationships with the customers and their teams
Þ Assist customers with help in Export or Import queries or procedures
Þ Seek enquiries from the customer for future requirements
Þ Maintaining and enhancing customer relations with the assistance of the Marketing Team
Preferred Requirements:
Þ Past experience in Export and Import companies (Paper related industries will be preferred)
Þ Knowledge of shipping and documentation
Þ Fluent written and spoken English, any other language knowledge will be a bonus
Þ Ability to grasp and learn technical skills
Þ Experience dealing with clients in the Gulf will be an added bonus
Key Performance Indicators:
Þ Net Promoter Score
Þ Customer Retention Percentage
Þ Percentage of completed surveys
Technical Qualifications Preferred:
Þ Knowledge of MS Office, especially Outlook and Excel
Þ Past experience of a CRM Software or ERP Software
Þ Diploma or Equivalent Degree in International Business, Shipping, EXIM, etc.
Other Terms and Conditions:
Þ CTC: INR 30,000 - 45,000 per Month (Negotiable) + Company Benefits
Þ Follow Company Value Set: Trust, Compassion, Togetherness, Excellence and
Inquisitiveness
Coniferous Multitrade Pvt Ltd
+91 22 497 670 20
406/407 Janki Center, Veera Dessai Road
**Salary**: ₹30,000.00 - ₹45,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Paid sick time
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
COVID-19 considerations:
all necessary steps are taken for covid -19 like vaccination, mask, temperature check etc
**Education**:
- Bachelor's (required)
**Experience**:
- Export import documentation: 2 years (preferred)
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