Solution Provider

2 weeks ago


Andheri Mumbai Maharashtra, India Coniferous Multitrade Pvt Ltd Full time

**coniferous**

Solution Provider - EXIM Sales Coordinator

**Job Description**:
Þ Manage the export and import documentation process
Þ Coordinate and Update the customers as well as concerned team members about the status of the orders and past records as and when necessary
Þ Might need to coordinate with supplier on the status of the orders
Þ Maintain Salesforce records for the accounts responsible for
Þ Develop cordial relationships with the customers and their teams
Þ Assist customers with help in Export or Import queries or procedures
Þ Seek enquiries from the customer for future requirements
Þ Maintaining and enhancing customer relations with the assistance of the Marketing Team

Preferred Requirements:
Þ Past experience in Export and Import companies (Paper related industries will be preferred)

Þ Knowledge of shipping and documentation
Þ Fluent written and spoken English, any other language knowledge will be a bonus
Þ Ability to grasp and learn technical skills
Þ Experience dealing with clients in the Gulf will be an added bonus

Key Performance Indicators:
Þ Net Promoter Score
Þ Customer Retention Percentage
Þ Percentage of completed surveys

Technical Qualifications Preferred:
Þ Knowledge of MS Office, especially Outlook and Excel
Þ Past experience of a CRM Software or ERP Software
Þ Diploma or Equivalent Degree in International Business, Shipping, EXIM, etc.

Other Terms and Conditions:
Þ CTC: INR 30,000 - 45,000 per Month (Negotiable) + Company Benefits
Þ Follow Company Value Set: Trust, Compassion, Togetherness, Excellence and

Inquisitiveness

Coniferous Multitrade Pvt Ltd
+91 22 497 670 20

406/407 Janki Center, Veera Dessai Road

**Salary**: ₹30,000.00 - ₹45,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

COVID-19 considerations:
all necessary steps are taken for covid -19 like vaccination, mask, temperature check etc

**Education**:

- Bachelor's (required)

**Experience**:

- Export import documentation: 2 years (preferred)


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