Customer Service Executive

5 days ago

New Delhi, India RishtaDepot Inc. Full time

**Customer Service-relationship specialist**

**Role tasks**

Connecting members basis their preferences ,able to build a bridge between dreams, dellusions and reality.

Looking for knowledge updates,reality checks opportunities in every client interaction

Rapport building and strong bonding basis excellent communication and persuasion skills.

Identifying people's best needs and suggesting solutions basis their needs

Good knowledge of relationships and their life cycle

Able to present matches through story telling

Data management using google sheets and reports as per business requirements

Well versant with google sheets,excel etc to create reports

Well versant with powerpoints,usage of computers,zoom,meet ,google meet, etc

Knowledge of how to take good pictures and enhance profiles-rewrite impactful matrimony introductions

Help client build on rejections through empathy and inflict hope on where the opportunity lies by studying the profile inside out -detail oriented

Good counselling skills to overcome failures and rejections

Having high morale values and ethics ,understanding of diverse cultures and families

Able to find rishtas basis Using ASK and opening preferences of clients as per matrimony trends-building on negotiable and non negotiable skills

Having the gift of gab and able to talk and create win -win negotiations with clients

Maintain sustainable relationships with strong bonds and a true friend to help people in need and tough situations

**Skills**

1. Fluency in English,Hindi,Punjabi and or other languages as per business requirement

2. Persuasion skills

3. Rapport building skills

4. Telephone etiquette

5. Meeting etiquette

6. Selling skills

7. Negotiation skills

8. Listening skills

9. Questioning skills

10.Counselling skills

11. Empathetic

12.Helpful

13.Customer centric

14.Influencer

15.High aesthic sense

**Knowledge**

2. Internet usage and data finding

3. Relationships building and complexity skills

4.Relationship complexities,Break ups, Failures,Rejections and Human beliefs

5.Families and cultures

**Self-Image**

1. Confident

2. Go-getter

3. Hopeful

4.Positive attitude towards life

5.Able to fight back on failures

6.Persistent

7.optimistic

8. Extremely Helpful

9.Conversational

10.Influencer

11.Trend setter

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹35,000.00 per month

Schedule:

- Night shift
- Rotational shift

Ability to commute/relocate:

- New Delhi, Delhi: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 4 years (preferred)
- Customer service: 1 year (required)

**Language**:

- English (required)
- Punjabi (preferred)

Shift availability:

- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)

**Speak with the employer**
+91 9875940990

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