Customer Service Executive
11 hours ago
Company Description
Urgently required for Customer Service Executive at airport
Role Description
This is a full-time on-site role for a Customer Service Executive at New Delhi Airport.
An airport customer service executive, or agent, is responsible for helping passengers and airport staff before, during, and after their flights. They assist with check-ins, reservations, and complaints, and ensure passengers have a positive experience.
Responsibilities Assisting passengers with special needs, Answering questions, Managing ticket reservations and changes, Handling customer complaints, and Meeting the needs and safety requirements of passengers and airport staff.
**Qualifications**:
Graduation
Excellent communication and customer service skills
Ability to remain calm and composed under pressure
Strong problem-solving abilities
Physical fitness and ability to stand for long periods
Knowledge of safety and emergency procedures
Age :18 to 40
Both male and female can apply
Pay: ₹22,000.00 - ₹36,659.51 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
Supplemental Pay:
- Overtime pay
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (required)
- Hindi (required)
Work Location: In person
**Speak with the employer**
+91 9667623936
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