Customer Service Executive

19 hours ago

New Delhi, India Parcelit Supply Chain Full time

Improve customer service experience, create engaged customers and facilitate organic growth
- Take ownership of customers issues and follow problems through to resolution
- Set a clear mission and deploy strategies focused towards that mission
- Develop service procedures, policies and standards
- Keep accurate records and document customer service actions and discussions
- Analyse statistics and compile accurate reports
- Recruit, mentor and develop customer service Executives and nurture an environment where they can excel through encouragement and empowerment
- Control resources and utilise assets to achieve qualitative and quantitative targets
- Adhere to and manage the approved budget
- Maintain an orderly workflow according to priorities

**Requirements**:

- Proven working experience as a customer service manager, retail manager or assistant manager
- Experience in providing customer service support
- Excellent knowledge of management methods and techniques
- Proficiency in English
- Working knowledge of customer service software, databases and tools
- Ability to think strategically and to lead
- Strong client-facing and communication skills
- Advanced troubleshooting and multi-tasking skills
- Customer service orientation
- BS degree in Business Administration or related field

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹10,320.31 - ₹18,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

  • Customer Service Executive

    1 day ago

    New Delhi, India NSEG Pvt. Ltd. Full time

    NSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we...

  • Customer Service Executive

    3 days ago

    new delhi, India Invoidea Technologies Full time

    We are seeking a proactive and customer-focused Customer Service Executive to handle our International customer support operations. The ideal candidate will provide world-class service to customers across different countries, ensuring high customer satisfaction by resolving queries, handling complaints, and providing timely solutions in a professional...

  • Customer Service Executive

    3 days ago

    New Delhi, India Invoidea Technologies Full time

    We are seeking a proactive and customer-focused Customer Service Executive to handle our International customer support operations. The ideal candidate will provide world-class service to customers across different countries, ensuring high customer satisfaction by resolving queries, handling complaints, and providing timely solutions in a professional...

  • Customer Service Executive

    2 days ago

    New Delhi, India Invoidea Technologies Full time

    We are seeking a proactive and customer-focused Customer Service Executive to handle our International customer support operations. The ideal candidate will provide world-class service to customers across different countries, ensuring high customer satisfaction by resolving queries, handling complaints, and providing timely solutions in a professional...

  • Customer Service Executive

    3 days ago

    New Delhi, India IMS Group Full time

    Job Title: Customer Service Executive – Voice Contact Center (Healthcare Support)Location: Ahmedabad (Work From Office)Shift: Rotational Shifts (including weekends and holidays)About the Role:We are seeking a dedicated and professional Customer Service Executive to join our voice contact center team. In this role, you will provide exceptional support and...

  • Customer Service Executive

    2 weeks ago

    New Delhi, India NeceSera Full time

    Company Overview NeceSera, New Delhi, leads in sustainable, versatile loungewear. Join our dynamic, creative team. Job Overview As a Customer Service Executive, ensure excellent customer interactions. Ideal candidates have retail or fashion experience with strong communication skills. Qualifications and Skills Excellent communication. Strong...

  • Customer Service Executive

    2 weeks ago

    New Delhi, India Talent Futures Services Full time

    Hiring for Customer care executive* (Female) *Both outbound and inbound* *Location Vasant vihar* *Salary 18k to 22k* *Exp in customer service 1 year* *Good communication skills* *Location Vasant vihar* We are looking for a qualified Female Customer Support Executive. You will create policies and procedures and oversee the customer service provided by...

  • Customer Service Executive

    3 days ago

    New Delhi, India Go Nature Full time

    Location:AgraExperience Required:Minimum 0 to 1 Year Qualification:Bachelor’s Degree (Any Discipline) Language:Fluent English (Verbal & Written) Employment Type:Full-time Salary:12000 - 14000 per month (based on experience) Industry:Wellness and Fitness Services.Company Description: Go Nature is an online/offline holistic community focused on teaching...

  • Customer Service Executive

    3 days ago

    New Delhi, India Visa Roots Full time

    About Visa Roots Visa Roots is a leading visa travel management company based in Cochin. Visa Roots specialises in providing a wide range of visa services to individuals, families, and corporate clients. Our team of experienced professionals is dedicated to ensuring that our clients have a hassle-free and seamless visa application and processing...

  • Customer Service Executive

    1 week ago

    New Delhi, India Go Nature Full time

    Location: AgraExperience Required: Minimum 0 to 1 YearQualification: Bachelor’s Degree (Any Discipline)Language: Fluent English (Verbal & Written)Employment Type: Full-timeSalary: 12000 - 14000 per month (based on experience)Industry: Wellness and Fitness Services.Company Description:Go Nature is an online/offline holistic community focused on teaching...