Customer Service Executive

2 days ago

New Delhi, India Parcelit Supply Chain Full time

Improve customer service experience, create engaged customers and facilitate organic growth
- Take ownership of customers issues and follow problems through to resolution
- Set a clear mission and deploy strategies focused towards that mission
- Develop service procedures, policies and standards
- Keep accurate records and document customer service actions and discussions
- Analyse statistics and compile accurate reports
- Recruit, mentor and develop customer service Executives and nurture an environment where they can excel through encouragement and empowerment
- Control resources and utilise assets to achieve qualitative and quantitative targets
- Adhere to and manage the approved budget
- Maintain an orderly workflow according to priorities

**Requirements**:

- Proven working experience as a customer service manager, retail manager or assistant manager
- Experience in providing customer service support
- Excellent knowledge of management methods and techniques
- Proficiency in English
- Working knowledge of customer service software, databases and tools
- Ability to think strategically and to lead
- Strong client-facing and communication skills
- Advanced troubleshooting and multi-tasking skills
- Customer service orientation
- BS degree in Business Administration or related field

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹10,320.31 - ₹18,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

  • Customer Service Executive

    3 weeks ago

    New Delhi, India Stealth Startup Full time

    Role Description This is a full-time on-site role for a Customer Service Executive located in Mumbai. The Customer Service Executive will be responsible for providing exceptional support to customers by addressing their queries, managing customer relationships, and ensuring seamless resolution of issues. Additional responsibilities include maintaining...

  • Customer Service Executive

    4 weeks ago

    New Delhi, India AMPM Full time

    Company DescriptionAMPM is a luxury brand that designs versatile, stylish, and functional products, reflecting a seamless transition from day to evening and season to season. The brand combines contemporary and classic aesthetics, providing effortless elegance to individuals with dynamic lifestyles. Guided by Creative Director Priyanka Modi’s philosophy of...

  • Customer Service Executive

    4 weeks ago

    New Delhi, India AMPM Full time

    Company DescriptionAMPM is a luxury brand that designs versatile, stylish, and functional products, reflecting a seamless transition from day to evening and season to season. The brand combines contemporary and classic aesthetics, providing effortless elegance to individuals with dynamic lifestyles. Guided by Creative Director Priyanka Modi’s philosophy of...

  • Customer Service Executive

    5 days ago

    New Delhi, India Control Z Full time

    Company DescriptionControl Z is revolutionizing technology consumption by extending the lifespan of smart devices while promoting sustainability. Dedicated to renewing and improving technology, Control Z transforms waste into opportunity, fostering smarter and greener consumption habits. With a team of innovative re-engineers, the company is reshaping...

  • Customer Service Executive

    4 days ago

    New Delhi, India Control Z Full time

    Company DescriptionControl Z is revolutionizing technology consumption by extending the lifespan of smart devices while promoting sustainability. Dedicated to renewing and improving technology, Control Z transforms waste into opportunity, fostering smarter and greener consumption habits. With a team of innovative re-engineers, the company is reshaping...

  • Customer Service Executive

    3 days ago

    New Delhi, India Control Z Full time

    Company Description Control Z is revolutionizing technology consumption by extending the lifespan of smart devices while promoting sustainability. Dedicated to renewing and improving technology, Control Z transforms waste into opportunity, fostering smarter and greener consumption habits. With a team of innovative re-engineers, the company is reshaping...

  • customer Services Executive

    3 weeks ago

    New Delhi, India Policybazaar.com Full time

    Policy Bazaar is Hiring for Sales Professionals - Gurgaon Job Title : Customer service Executive Location : Gurgaon Salary : 2.5 - 4 LPA + Unlimited Incentives Company : Policy Bazaar Job Summary : Policy Bazaar is looking for highly motivated International Sales Executives to join our growing team in Gurugram. This role involves handling international sales...

  • Customer Service Executive

    4 weeks ago

    New Delhi, India NeceSera Full time

    Company Overview NeceSera, New Delhi, leads in sustainable, versatile loungewear. Join our dynamic, creative team. Job Overview As a Customer Service Executive, ensure excellent customer interactions. Ideal candidates have retail or fashion experience with strong communication skills. Qualifications and Skills Excellent communication. Strong problem-solving....

  • Customer Service Executive

    1 week ago

    New Delhi, India RIGHTWAYS AIR LOGISTICS PRIVATE LIMITED Full time

    Company Description Rightways Air Logistics Pvt Ltd, established as Rightways Cargo over 21 years ago and incorporated in 2011, is a trusted name in Express Air Logistics services. The company operates through 34 strategically located branch offices across India, each equipped with significant storage capacity and a dedicated team. With advanced systems,...

  • Customer Service Executive

    2 weeks ago

    New Delhi, India RIGHTWAYS AIR LOGISTICS PRIVATE LIMITED Full time

    Company DescriptionRightways Air Logistics Pvt Ltd, established as Rightways Cargo over 21 years ago and incorporated in 2011, is a trusted name in Express Air Logistics services. The company operates through 34 strategically located branch offices across India, each equipped with significant storage capacity and a dedicated team. With advanced systems,...