Customer Service Executive
2 days ago
Improve customer service experience, create engaged customers and facilitate organic growth
- Take ownership of customers issues and follow problems through to resolution
- Set a clear mission and deploy strategies focused towards that mission
- Develop service procedures, policies and standards
- Keep accurate records and document customer service actions and discussions
- Analyse statistics and compile accurate reports
- Recruit, mentor and develop customer service Executives and nurture an environment where they can excel through encouragement and empowerment
- Control resources and utilise assets to achieve qualitative and quantitative targets
- Adhere to and manage the approved budget
- Maintain an orderly workflow according to priorities
**Requirements**:
- Proven working experience as a customer service manager, retail manager or assistant manager
- Experience in providing customer service support
- Excellent knowledge of management methods and techniques
- Proficiency in English
- Working knowledge of customer service software, databases and tools
- Ability to think strategically and to lead
- Strong client-facing and communication skills
- Advanced troubleshooting and multi-tasking skills
- Customer service orientation
- BS degree in Business Administration or related field
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹10,320.31 - ₹18,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
-
New Delhi, India Global Talent Corner Full time**Position Title**: Customer Experience Executive **Location**:Delhi **Reports To**:Senior Manager - Customer Experience **Industry**: Telecom **Position Description**: The position holder is primarily responsible for supporting customers by providing helpful information, answering questions, and responding to complaints. They’re the front line of...
-
Customer Service Executive
4 days ago
New Delhi, India Tata Capital Full time ₹ 2,00,000 - ₹ 5,00,000 per yearKey Objective of the Job: The key objective of the Telecaller role is to contact customers to facilitate the repayment of overdue accounts. Responsibilities include making outbound calls, negotiating payment terms, maintaining accurate records of interactions, providing assistance and solutions to customers, and adhering to ethical and legal standards in...
-
Customer Service Executive
2 weeks ago
New Delhi, India Tata Capital Full time ₹ 5,00,000 - ₹ 10,00,000 per yearKey Deliverables: Lead GenerationGenerate leads for ILSCV deals through interactions with DSE or through channel partners/open market. Customer Relationship ManagementEnd to end customer relationship management including explaining product offerings and resolving sales queries. Cross-selling product offerings to customers. Educates customers with...
-
Customer Service Executive
2 days ago
New Delhi, India Aryaa International Full timeExcellent skills in communication (Fluency in **English **and **Hindi **is Must) - Knowledge and experience in software like Sales Force would be added advantage. Pay: ₹420,000.00 - ₹500,000.00 per year Schedule: - Day shift Ability to commute/relocate: - New Delhi, Delhi: Reliably commute or planning to relocate before starting work...
-
Customer Service Executive
24 hours ago
Delhi, India M 5 CONTINENT LOGISTICS SOLUTION (P) .ltd. Full timeA Customer Service Executive is responsible for providing exceptional customer support and assistance to clients or customers. They serve as the primary point of contact for addressing inquiries, resolving issues, and ensuring customer satisfaction. The role involves effective communication, problem-solving, and maintaining a positive customer...
-
Client Service Executive
2 days ago
New Delhi, India Roadcast Tech. Solutions Pvt. Ltd. Full timeWe are looking to employ a Jr. client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive’s responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling company products...
-
Client Servicing Executive
2 days ago
New Delhi, India Roadcast Tech. Solutions Pvt. Ltd. Full timeWe are looking to employ a Client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive’s responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling company products where...
-
Customer Service Executive
2 weeks ago
New Delhi, India Pourbrain tech pvt ltd Full time**WE ARE HIRING FOR,** **Inbound Voice process** **LEADING FOR MNC COMPANY** **Qualification: Should be Graduated** **Job location - Moti nagar** **-Inhand - 15000K.** **-Rest deduction is for ESIC.**: - **For an initial 18 days, you will get 5000 rs as a stipend for training**. **Roles and Responsibilities**: **-Quick and attentive speaking with the...
-
Customer Service Executive
24 hours ago
Delhi, India wedding banquets Full timeWe are looking for a Customer Service Executive in Subhash Nagar, Delhi. Profile - CSE Experience - 1+ year Salary - Upto 20k in hand plus incentive Job Description - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and...
-
Customer Relationship Executive
2 weeks ago
New Delhi, India McLine Studios Full timeJob Title: Customer Relationship Executive (International Clients) Job Summary: The Customer Relationship Executive is Responsible for managing and maintaining positive relationships with our company’s overseas clients. This includes providing support and assistance to clients, handling clients inquiries and complaints, and working to resolve any issue...