Executive - Customer Support

1 week ago

Chennai Tamil Nadu, India Eagle Fleet Services Pvt Ltd (Red Taxi) Full time

Manage and resolve customer, vendor & chauffeur queries.
- Identify and escalate issues to supervisors
- Build sustainable relationships of trust through open and interactive communication.
- Convince, convert and onboard the leads by providing necessary information about our services.
- Take vendors through the process, convince them by sharing deals and offers and convey the value of making an attachment with us.
- Answer a large number of incoming calls and respond to customers &
vendors -Provide service-related information to customers & vendors
- Document all call information according to standard operating procedures
- Follow up customer & vendor calls where necessary
- Handling complaints vendor support helpline
- To acknowledge and resolve customer & vendor issues -Analyzing the process & giving the outcome for streamlining the process if required.
- Verification of vendor documents and provide enrolment support

**Required Qualifications and Skills**
- Any bachelors degree/diploma

0-5 years of work experience in relevant field.
- Knowledge of customer service practices and principles
- Excellent typing skills
- Superior listening, verbal and written communication skills (Tamil and English)

Ability to handle stressful situation appropriately
- Lead Conversion & Convincing skills

**Job Types**: Full-time, Permanent

Pay: From ₹18,500.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 6384003403

  • Customer Support Executive

    7 hours ago

    Egmore, Chennai, Tamil Nadu, India Industrial Support Services Full time

    **Customer Support Executive** **Should have Good English communication skill** **Generating leads and Identifying buyers & suppliers (B2B).** **Negotiating and Renegotiating with customers and suppliers** **Any Degree** **Exp : 1 yr - 2 yrs** **Immediate Joining Preferred** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 -...

  • Customer support executive

    1 day ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 1,33,000 per year

    Job Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 10:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Job Description:We are seeking immediate joiners for our CM Helpline process. As a Customer Support...

  • Customer Support Exe

    6 days ago

    Chengalpattu, Chennai, Tamil Nadu, India Industrial Support Services Full time

    **DME for Customer Support in Tyre Industry** **Should have Production / Maintenance Knowledge** **Experience in Tyre industry preferred** **Exp : 1 yr - 3 yrs** **Qualification : DME** **Immediate Joining Will be preferred.** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Paid time...

  • Customer Support Executive

    6 days ago

    Chennai, Tamil Nadu, India ProSer Insights Private Limited Full time

    **Job Title: Customer Support Executive** **Location**: T.Nagar, Chennai - 600 017 **Job Type**: Full-Time **Department**: Customer Service **Reports To**: Customer Support Manager **Job Summary**: **Key Responsibilities**: - Identify and assess customers' needs to achieve satisfaction. - Handle customer complaints, provide appropriate solutions, and...

  • Customer Support Executive

    1 week ago

    Chennai, Tamil Nadu, India Org Linked Full time

    **Position**: Customer Support Executive (Female) **Location**: Chennai **Experience**: 2-4 Years **Industry**: FMCG / Consumer Goods / Retail **Employment Type**: Full-time **Job Summary** **Key Responsibilities** - Make outbound calls to prospective customers to generate leads and sales. - Handle inbound customer inquiries effectively and resolve...

  • Customer support

    1 day ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 11,000 - ₹ 1,32,000 per year

    Job Description Customer Support ExecutiveCompany: ICCS (Client: Tamil Nadu Electricity Board TNEB)Location: Minnagam Building, Mount Road, ChennaiLanguage Requirement: Tamil (Fluency Mandatory)EligibilityQualification: Any Degree or Diploma (No arrears allowed)Language: Tamil fluency required (spoken & written)Experience: Freshers and experienced candidates...

  • Customer Support Executive

    2 days ago

    Tambaram, Chennai, Tamil Nadu, India Kairaa Tech Serve Private Limited Full time

    **Company Name: Kairaa Tech Serve Pvt Ltd** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. **Role: Customer Service Executive** **Language: English, Telugu, Tamil** **Place: Chennai** **Customer Support Executive Responsibilities**: -...

  • Customer Support Executive

    6 days ago

    Chennai, Tamil Nadu, India KLP Projects Private Limited Full time

    Customer Support Executive On Roll - Direct Recruitment ESI, EPF & Bonus **Salary**: ₹13,000.00 - ₹14,000.00 per month **Benefits**: - Cell phone reimbursement - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly bonus

  • Customer Support Executive

    2 days ago

    Chennai, Tamil Nadu, India Triedge Solutions Full time

    Position : Customer Support Executive **JOB ROLE**: - **Roles & Responsibilities**: **- Handle customer calls and provide information.** **- Explaining about products.** **- Handling calls related to quires, survey and feedback.** **- Handling enquiry and service calls.** **- Have to solve the queries or the problems of the customers.** **Eligibility...

  • Executive-customer Support

    2 weeks ago

    Chennai, Tamil Nadu, India SANeforce Full time

    **JOB DESCRIPTION** **Experience**: 0-1 year **Location**: Chennai **Designation**: Executive-Customer Support **About the company**: **SANeForce is a technology company based in Chennai that provides software products and services such as Sales Force Automation, Distribution Management System (DMS), and Payroll Management across various industries such...