
Customer Relationship Officer
7 days ago
**Location: Indore**
**Experience: 0-1 year**
**J**ob Responsibilities*
- Manage large amount of incoming phone calls
- Generate sales lead
- Identify and assess customer needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Product sales experience will be an added advantage.
- Must have customer interaction experience
**Skills Required**:
- Proven customer support experience or experience as a client service representative.
- Familiarity with CRM system and practice.
- Excellent communication and presentation skills
- Ability to multi task, prioritize and manage time effectively
- strong phone contact handling skills and active listening.
- Must be enthusiastic and proactive
- Must have pc knowledge
**Salary**: ₹8,133.76 - ₹28,870.79 per month
Schedule:
- Morning shift
- Rotational shift
Ability to commute/relocate:
- Sapna Sangeeta, Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
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