Hiring Customer Relationship Officer

5 days ago

Indore, India Paradise International Trading Full time

The inside sales executive's responsibilities include updating the CRM system on a regular basis, upselling and cross-selling to existing customers. You should also be able to conduct research on market trends and competitors' products.

To be successful as an inbound customer relationship officer, you should be persuasive and committed to achieving sales goals. Ultimately, a top-performing inside sales executive should be able to demonstrate strong negotiation, communication, and customer service skills at all times.

**Inbount Customer Relationship Officer Responsibilities**:

- Maintaining long-lasting relationships with existing customers through exceptional after-sales service.
- Developing in-depth knowledge of product features and benefits.
- Utilizing virtual meetings to build relationships with new customers.
- Processing customers' purchase orders and liaising with the logistics department to ensure the timely delivery of ordered products.
- Advising customers on suitable product selection based on their needs and specifications.
- Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.
- Setting up face-to-face meetings if needed between potential customers and Outside Sales Representatives.

**Inside Sales Executive Requirements**:

- High school diploma or GED.
- Bachelor's degree in business administration or management, marketing, or related field is preferred.
- Proven sales experience.
- Strong analytical and problem-solving skills.
- Excellent negotiation and consultative sales skills.
- Effective communication skills.
- Exceptional customer service skills.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹9,479.73 - ₹23,953.59 per month

Schedule:

- Day shift
- Morning shift
- Rotational shift

Ability to commute/relocate:

- Sapna Sangeeta, Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

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