Fresher Noc L1

1 week ago

Navi Mumbai, India Aksentt Tech Services Limited Full time

We are having an Urgent Requirement only for Freshers for the NOC L1 junior position at Navi Mumbai Location.

**Key result / decision areas (outcomes)**
- Perform day to day monitoring & management of Network devices of assigned customers using Tools
- Understand and follow SOP’s ensuring compliance to Service Level Agreements (SLA)
- Escalate unresolved incidents to next level
- Identify trends and report to problem management
- Take initiatives in learning new Networking Technology & Tools
- Co-ordination with customer and providing timely reports whenever required.
- Should be able to provide support for hardware and software maintenance of equipment.
- Should be able to execute independently all BAU or approved configuration changes for which impact analysis is done and method of procedure is made available by L2 engineer
- Should be able to communicate to any stakeholders within customer other technical teams.
- Should be able to provide all necessary logs to OEM TAC for any incident investigation
- Should be able to generate any pre-defined reports as per customer requirements

**Technical & Functional Skills & Certifications**
- Certified Cisco Certified Network Associate (CCNA)

**Education & Qualifications**
- Any Graduate or Equivalent
- Good Experience in Networking /Security.

**Salary**: ₹250,000.00 - ₹300,000.00 per year

Day range:

- Monday to Friday

Shift:

- Day shift

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