Netskope proxy L1
1 week ago
Job Description
Overall 2-6 years' experience in network security with at least 2 years in managing PROXY solutions
Proficiency with management PROXY
Experience in working with Windows, Linux, Unix environments
Knowledge and understanding of policies and exceptions
Experience in packet capture, analysis, and troubleshooting tools
Product knowledge of PROXY solution.
Incident, problem, service request management, change management, configuration management &capacity management of PROXY Setup
Assist in Day to Day BAU MACDs, configuration changes
Proactively utilize network monitoring tools to isolate events before service degradation occurs
Supporting incident monitoring and incident analysis/response initiatives
Coordinate with users to ensure timely and satisfactory resolution for any trouble tickets, troubleshooting layers 1, 2, and 3 of the OSI Model.
Troubleshooting network, transport, session, presentation and applications layers
Applying security patches as required
Conducting daily performance checks on devices, periodic audits and compliance
Performing immediate troubleshooting as the situation dictates for any network outages as reported by users, sensors, and/or operational personnel
Deploying and maintaining access and security policies for PROXY solutions.
Maintaining service levels of day-to-day configuration, administration and monitoring of the network security infrastructure in a 24/7 NOC
Co-ordination with OEMs for TAC support, RMA, replacement & and reconfiguration of PROXY.
Device configuration back-up as per the agreed schedule
Excellent verbal and written communication skills
Maintaining service levels for all incidents received in the respective queue.
Ability to work in a fast paced environment and flexibility to learn and adapt.
Thanks
Anjali Varma
Contact No
Job Types: Full-time, Permanent
Pay: ₹700, ₹1,500,000.00 per year
Work Location: In person
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