Manager - Service Delivery & Management

14 hours ago

Mumbai, Maharashtra, India Tata Communications Full time ₹ 12,00,000 - ₹ 24,00,000 per year

About The Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Job Description
Job Title –
Service Delivery Specialist

Job Description & Responsibilities
The leading Managed Security Services (Cybersecurity) organization, Tata Communication Limited, has an immediate job opportunity for
Service Delivery Specialist (SME) – Proxy ZIA, ZPA and ZDX
.
The
SME – Proxy & Infrastructure Security
is an experienced professional who has expertise in managing security solutions around Proxy & other infrastructure security such as UTM, IPS, etc;

Technically leads large security project implementations with the support of a Project Manager

Possesses extensive experience in Proxy Implementation and Administration (Zscaler, Netskope, Prisma PA etc.)

Serves as highest escalation point and SME within the team for customer implementation in respective technology vertical; Groom the team members with implementation best practices and develop them to become SMEs

Experienced in Cloud Firewall, DLP, CASB deployment; Advance firewall features which includes Malware protection.

Derives/reviews detailed Installation, Migration & configuration approach and service rollout for respective technology-based security solutions

Handles Security solution implementation strategically and tactically depending on the customer need

Works effectively under pressure to prioritize project and BAU tasks according to need/criticality.

Quickly grasps the network design, application/infrastructure security concepts, techniques, technologies, and tools

Contributes in developing and maintaining optimal network performance, enforcing security measures and establishing good working relationship with the senior management and clients in order to facilitate a long term technological direction and vision.

Effectively communicates (writing, speaking and presenting) and oversees the adherence of security policy and procedure, as well as handles internal & external escalations through the project implementation

Excellence in technical documentation requirements such as migration plan, High Level & Low Level Design document, etc.,

Has good exposure to process and updated on recent development in security technology landscape

Preferred Certifications

  • Certifications from Proxy OEM (Zscaler Delivery Specialist, Netskope and Prisma PA and Blue Coat)
  • ZIA & ZPA Delivery Specialist, NSK 100, 200 and 300

  • Sr. Manager Business Development

    2 weeks ago

    Mumbai, Maharashtra, India Zigsaw Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Adding revenues in company by brining sales from EPC (Engineering Procurement & amp construction) projects in Solar & amp ESS from private & amp government companies. JOB DISCRIBTION:Business Development in Solar & amp ESS EPC by reaching out to private sector & amp PublicSector companies.Maintaining coordination with tender team to keep a check on...

  • Brand Manager

    1 week ago

    Mumbai, Maharashtra, India NetSysCon Consulting Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    We are looking for a Brand Manager for a D2C Home Building Platform Job Profile: Design differentiated GTM plan amp; ensure efficient rollout by collaborating with the Zonal brand building team to deliver our customer value proposition. Proactively engage target audience and influencers to understand their evolving need and measure the impact of marketing...

  • Content Delivery Manager

    2 weeks ago

    Mumbai, Maharashtra, India Stalwart Management Consulting Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Description:Job Description: NextGen Content Delivery LeadContent Delivery Lead serves and leads as a single point of contact who is accountable towards client vendor manager for driving digital outcomes from demand through service, geared towards delivering meaningful content, based on insights and nuances derived from analytics data and market...

  • Service Delivery Management

    6 days ago

    Mumbai, Maharashtra, India Hitachi Vantara Full time

    Location: MumbaiWorking Model: 70% at customer locationWorking Hours: As per business requirement between 8:00 AM and 8:00 PM on weekdays(Note: Weekend, early, or late shifts may be required based on customer needs, including during P1 or other critical situations.)Key Responsibilities:Lead and manage IT infrastructure service delivery and projects for...

  • Service Delivery Manager

    6 days ago

    Mumbai, Maharashtra, India SBI MUTUAL FUND (SBIMF) Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job Description for Service Delivery ManagerJob Title: Service Delivery Manager / Chief ManagerReporting Manager: Lead - IT InfrastructureJob Location- SBIFM Corporate OfficeRole Description:This role is responsible who will have a high level of interaction with a cross-functional team, and management. It includes closely working and ensuring troubleshooting...

  • Service Delivery Manager

    2 weeks ago

    Mumbai, Maharashtra, India Spectral Consultants Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Description : Service Delivery Manager - ITIL & OperationsLocation : MumbaiWork Mode : Onsite | 6 Days WorkingExperience : 8 to 10 YearsAbout the Role : We are seeking a highly experienced and operationally focused Service Delivery Manager with 810 years of IT service management expertise to lead our team in a challenging Onsite, 6 Days Working...

  • Service Delivery Manager

    2 weeks ago

    Mumbai, Maharashtra, India ERGO Technology & Services Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    We are looking for an experienced Service Delivery Manager SAP Projects to lead delivery of SAP engagements across AMS, Implementation, and Upgrade programs. The ideal candidate will have grown from roles as an SAP Functional Consultant and SAP Project Manager, and now brings proven expertise in end-to-end delivery management, stakeholder engagement, and...

  • Service Delivery Manager

    1 week ago

    Navi Mumbai, Maharashtra, India Clover Infotech Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Title: Service Delivery Manager ApplicationExperience: 12+ YearsLocation: Mumbai / Navi Mumbai (WFO)Department: IT / Service DeliveryJob Summary:We are seeking an experienced Service Delivery Manager with over 12 years of expertise in managing application services and ensuring seamless delivery to clients. The ideal candidate will have a proven track...

  • Service Delivery Manager

    2 days ago

    Mumbai, Maharashtra, India Vibs Infosol Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Results-driven Service Delivery Manager to lead cybersecurity projects across clients. Requires 8+ yrs in IT/security delivery, strong project management, hands-on with DLP, Firewalls, EDR/XDR, and leadership skills. PMP/ITIL/CISSP preferred.

  • Service Delivery Management

    3 days ago

    Navi Mumbai, Maharashtra, India Clover Infotech Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Clover Infotech is looking at Service Delivery Manager in MumbaiTotal Exp : 12 + yearsRequirement:Service Delivery management for Oracle Database DeliverySLA ManagementTeam managementExpertise in handling Banking and Insurance customers