Application Production Support Engineer L1 Male candidates

3 weeks ago


Mumbai, India Avenue Ecommerce Ltd, Dmart Ready Full time

Job Title: Application Production Support L1 Engineer - Rotational Shifts - Male Candidates only

Education: BCA/B.Sc Computer Science/IT Only (Do not apply - B.E. / B.Tech/ MCA/Msc Etc students)

Experience: Fresher

Location: Powai Hiranandani

Qualification:
• Graduate in Computer Science / Information Technology
• Graduate in Science / Commerce

Experience:
• Computer Science and IT graduates - One year experience of Level-1 application production support (preferred) / Fresh candidate recently pass out in year 2024/2023 can also be considered.
• Science and Commerce graduates - Minimum one year experience in Level-1 application production support is mandatory (preferred Science graduates) Knowledge:
• Operating System (Windows/Linux)
• Managing Support tickets using any ticketing tool
• Understanding of Server/database/application terminology (Preferred)
• Knowledge of Ecommerce domain (Preferred)
• Good Communication Skill (English written mandatory) Expectation:
• Monitoring as per SOPs and escalation to higher level as per escalation matrix.
• Digital Site and App monitoring
• Enterprise application parameters monitoring
• VM , Database, File Systems, Queue resource utilization monitoring
• Logging issues and follow-up with the higher level support team
• Work in shifts as per Roster.

5 days Work from office and 2 days rotational off

If you fit in requirements, please share your resume at then we will arrange the interviews.



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