Customer Success/service Associate

21 hours ago


Noida Uttar Pradesh, India Sheran Communication & Technology Pvt. Ltd. Full time

**Job Title: Customer Success/Service Associate**

**Location**: Noida 81 Delhi or any NCR region.

**Experience**: 6+ months in an international voice process

**Salary**: ₹30,000 - ₹40,000 per month

**Key Responsibilities**:

- Manage customer interactions through chat and voice, ensuring high levels of satisfaction.
- Demonstrate excellent communication and interpersonal skills to address client needs effectively.
- Resolve customer queries and provide solutions in a timely manner.
- Collaborate with team members to enhance customer experience and service delivery.
- Maintain accurate records of customer interactions and feedback.

**Qualifications**:

- Minimum of 6 months of experience in an international voice process.
- Strong comprehension skills with the ability to adapt communication style to customer needs.
- Willingness to work in US shifts.
- Ability to work in a fast-paced environment and manage multiple tasks efficiently.

**Benefits**:

- Cab services provided for commuting.
- 5-day work week with opportunities for growth.

**Interview Process**: Interviews will be conducted virtually.

If you are passionate about customer service and meet the qualifications listed above, we encourage you to apply Please send your resume to Mob - 9259477505

Pay: ₹30,000.00 - ₹40,000.00 per month

**Benefits**:

- Provident Fund

**Experience**:

- International voice process: 1 year (required)

Work Location: In person

Application Deadline: 22/09/2024



  • Noida, Uttar Pradesh, India ResoPro Full time

    Job Description of customer Success Associate: Excellent comms in both English and Hindi, No MTI or RTI, grammatical or pronunciation errors Graduate from any field HR Round; Versant 5 Certified; Written Assessment; Ops Round; Client Round Min 1 Year experienced in Sales (preferably Teleasales) 24/7 Rotational Shift. Day shift for females till 8 pm/...


  • Noida, Uttar Pradesh, India Attentive.ai Full time

    About the Role As a Customer Success Associate, you will manage the Small and Medium Business (SMB) customer portfolio, with potential exposure to mid-market accounts. You will play a crucial role in driving customer satisfaction, account growth, and retention, serving as the primary advocate for our clients. This is an exciting opportunity to join a...


  • Noida, Uttar Pradesh, India Monotype Full time

    Are you our _“TYPE”?_ Monotype (Global) Named "One of the Most Innovative Companies in Design" by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New...


  • Noida, Uttar Pradesh, India Attentive.ai Full time

    **Product Success Associate** **About Us**: - Attentive.ai is a fast-growing vertical SaaS start-up, funded by Peak XV (Surge), InfoEdge, Vertex Ventures, and Tenacity Ventures that provides innovative software solutions for the landscape, paving & construction industries in the United States. Our mission is to help businesses in this space improve their...


  • Noida, Uttar Pradesh, India ADCI - Haryana Full time

    **What qualifications do we need from you?** - Minimum age: 18 years old - Have the right to work in India - Strong communication skills in English (both written and oral fluency) - Experience working with a computer - The availability to work varying shifts from Monday to Sunday within the operating hours - Willingness and ability to work in rotating shifts...

  • Customer Success

    7 days ago


    Noida, Uttar Pradesh, India LeadSquared Full time

    At LeadSquared, our Customer Success team is essential to our growth and customer satisfaction. We’re seeking motivated professionals who excel at nurturing customer relationships, guiding them from onboarding through adoption, and ensuring they achieve their business goals using our platform. What You’ll Do Seamless Onboarding & Adoption - Facilitate...


  • Bhopal, Madhya Pradesh, India Magnet Brains Software Technology Pvt. Ltd DBA Pabbly Full time

    **Customer Success Associate (CS - L1)** An entry-level position in the customer support department. The Customer Success Associate (CS - L1) will be responsible for providing basic technical assistance to customers or internal teams. You are encouraged to proactively improve your skills to effectively handle complex queries. Seeking guidance and mentoring...


  • Bhopal, Madhya Pradesh, India Magnet Brains Software Technology Pvt. Ltd DBA Pabbly Full time

    **Customer Success Associate (CS - L1) An entry-level position in the customer support department. The Customer Success Associate (CS - L1) will be responsible for providing technical assistance to customers or internal teams. You are encouraged to proactively improve your skills to handle complex queries effectively. Seeking guidance and mentoring from...


  • Noida, Uttar Pradesh, India Mosahay associate pvt ltd Full time

    An international voice process **requires the customer service representatives to handle inbound and outbound calls from customers from different countries**. They interact with customers over the phone in various languages and time zones to provide support, address inquiries, and resolve issues. **Job Types**: Full-time, Permanent, Fresher Pay:...


  • Lucknow, Uttar Pradesh, India Trash tokri service management private limited Full time

    **Customer service** is broader and encompasses all interactions. Customer service agents are more relationship-driven and aim to help ensure customer satisfaction. Customer service teams focus on creating a positive overall experience throughout the customer journey. Great customer service includes assisting customers before, during and after a purchase, as...