International Customer Support

2 days ago

Coimbatore Tamil Nadu, India Park Global HR Services Full time

**Location : Hopes**

**Role : International Customer Support**

**Shift Timings : Rotational**

**Week Off : Rotational**

**Gender : Male**

**Position Duties**
- Dynamically plan inspection schedules for Passengers & Drivers - taking into account the location, due date, order type.
- Provide efficient, optimized inspection routes.
- Provide superior customer service to passengers throughout the scheduling process.
- Promptly incorporate prioritized inspections of Express, same-day, or magic orders as applicable.
- Provide coverage for Administrative Coordinator absences.
- Develop processes to improve the organization and efficiency of the scheduling team.

**Skills/Qualifications Needed**
- Effective communication - including writing, speaking and interpersonal communication.
- Quick critical thinking and problem-solving abilities.
- Excellent customer service.
- Multitasking and prioritizing.
- Ability to work under pressure and in a fast-paced environment.
- Attention to detail.
- Ability to use computers, software and other technology for route planning and communication purposes.
- Proficiency with Google Drive, Microsoft Excel, Microsoft Outlook.
- Good collaboration and teamwork abilities.
- Dependability.
- Logistics experience and/or appraisal industry experience a plus

**Salary**: Up to ₹30,000.00 per month

Schedule:

- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Coimbatore, Tamil Nadu (required)

Ability to Relocate:

- Coimbatore, Tamil Nadu: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 9344935891

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