Call Centre Agent

2 days ago


Ameerpet Hyderabad Telangana, India Apollo Clinics Full time

Managing Inbound and outbound calls in a timely manner
Dialing the leads within TAT from the portal
Following call center “scripts” when handling different topics
Identifying customers’ needs, clarify information, Book appointment
Identifying upselling and cross selling opportunities pertaining to offers, discounts and Promos
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center CRM
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

**Salary**: ₹10,000.00 - ₹13,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Ameerpet, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Telugu Hindi and English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX


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