HRo (Work Force Admin) -mt

**_Ready to shape the future of work?_**

**_ At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s _**_AI Gigafactory_**_, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to _**_agentic AI_**_, our breakthrough solutions tackle companies’ most complex challenges._**

**_ If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment._**

**Responsibilities**.**BGC & Onboarding Process Management**:
**Supervise pre-joining formalities, including document collection, verification, and background check initiation.**

**Coordinate with third-party vendors and internal teams for pre-employment check status tracking, escalations, and closure.**

**Ensure onboarding platform updates (Oracle Taleo or similar) and Day 1 readiness, including employee ID creation and system access.**

**Ensure compliance with onboarding checklists, SLAs, and documentation standards.**
- **Data Handling and Validation**:
**Collect, validate, and manage large datasets to ensure accuracy and completeness.**

**Conduct regular audits to maintain data integrity and resolve discrepancies.**

**Manage changes to employee records across the employee lifecycle.**

**Track and resolve data discrepancies and errors by coordinating with HR, payroll, and IT teams.**Employee Data Management & Governance**:
**Oversee and/or execute end-to-end employee master data administration (hires, personal data & organizational/job changes, positions, terminations, etc.) in HRIS platform.**

**Maintain data integrity and ensure accuracy through validation and regular audit checks.**

**Act as a control point for high-risk or sensitive HR transactions and escalations.**

**Review bulk uploads and mass changes to employee data for compliance and accuracy.**

**Queue management - case triaging & closure.**Process Ownership & SLA Management**:
**Ensure adherence to SLAs, internal controls, and standard operating procedures across the data administration lifecycle.**

**Support or lead operational planning for high-volume changes such as org-wide promotions, year-end reviews, or system migrations.**

**Ensure compliance with data protection regulations (e.g., GDPR) and internal data governance policies.**

**Maintain documentation for audit readiness and reporting purposes.**Stakeholder Engagement**:
**Collaborate with HRBPs, payroll, onboarding, IT, and compliance teams to ensure accurate and timely processing of employee data, BGC and employee onboarding.**

**Act as a liaison between operational teams and global HR teams for issue resolution and data integrity assurance.**Process Optimization**:
**Identify opportunities for automation and process improvement in workforce data administration.**

**Drive initiatives to reduce manual errors and improve first-time-right performance.**

**Handle escalations or exceptions related to data transactions and coordinate corrective actions.**

**Qualifications we seek in you**

**Minimum Qualifications**

**Bachelor’s degree in HR, Business, Data Science, or a related field.**

**Proven experience in Workforce Data Admin or a related role, with a background in leadership.**

**Proficiency in data tools and platforms (e.g., Power BI, Tableau).**

**HCM tool experience - Oracle preferred.**

**Experience in ticketing tool like Service Now, Zendesk, etc is preferrable.**

**Excellent verbal and written communication skills.**

**Willingness to work 5 days from office in client specific shift.**

**Preferred Qualifications/ Skills**

**Certifications in project management or data analytics.**

**Proven ability to manage operations and coordinate with multiple stakeholders.**

**Familiarity with workforce analytics and audit-readiness practices.**

**Strong leadership and interpersonal skills.**

**Analytical mindset with a focus on problem-solving.**

**Ability to manage multiple priorities and deliver under tight deadlines.**

**_
Why join Genpact?_**

**_ Be a transformation leader_**_ - Work at the cutting edge of AI, automation, and digital innovation_**

**_ Make an impact_**_ - Drive change for global enterprises and solve business challenges that matter_**

**_ Accelerate your career_**_ - Get hands-on experience, mentorship, and continuous learning opportunities_**

**_ Work with the best_**_ - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day_**

**_ Thrive in a values-driven culture_**_ - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress_**

**_ Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up._**

**_ L