Senior Manager

Job Description Ready to shape the future of work At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. We are inviting applications for the role of Sr. Manager- HRO We're looking for someone with a good work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment Responsibilities In this role, you will be responsible for Employee Data Management and Recruitment Administration, supporting the client in one or more of the following areas .Recruitment Administration oValidating the data included in job requisitions and job descriptions as agreed in SOP oPosting the job requisition to defined job sites as agreed in SOP (e.g. LinkedIn + country specific other job portals) oProvide support to schedule interview and manage logistics oCreate offer letter as per standardized templates oRequest paperwork from candidates as per onboarding requirement .Employee Data Management oCreate New-hire record in the system oUpdate employee personal data changes which are not processed through Self Service (e.g. address/contact change, status change, ID change etc.) oUpdate employee job data, organization data changes (cost centre, department, supervisor change, title/job level changes etc.) oProcess separation and transfers in the system oProcess employee data changes impacting pay data on payroll systems (e.g. address change, job title/job level changes, cost centre, compensation changes) oShare information with required third party vendors (such as benefits vendors) oRespond to employee queries and escalate to other teams as required (e.g. benefits provider for any benefits query, grievances case to be escalated to retained teams) oCreate standard and Adhoc reports such as Employee HC, employee turnover etc. .Other responsibilities oResponsible for Publishing process KPI%27s, Metrics and Management Report oAssist team members in queries and process clarification. oConnect with Customer to bridge process gaps. oIdentify areas of improvement and contribute towards adding value to customers oStrong Quantitative and problem solving ability: Ability to conceptualize HRO related technical problems and develop an Analytical road map for them. oAbility to challenge status quo & out of the box thinking oPeople Leadership: Ability to coach & mentor people. Ability to effectively influence & motivate others. oCreates a team environment of accountability and commitment. oAbility to work in diverse teams and with multiple stakeholder Qualifications we seek in you Minimum qualifications .Any Graduate (PG an added advantage) .MBA (HR)- Added Advantage Preferred qualifications Exposure to Transition of a new HRO process is important Delivers oral and written communications that have clarity and impact. Should have E2E HRO knowledge HR skillset and experience - Advanced Knowledge of Oracle HCM Should have managed a team of 40-50 people in HRO Responsible for meeting the process SLA's, knowledge management Working experience in SOX controls Responsible for both internal and external audits Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.