Work Force Planning

**Location**:Hyderabad, India (Hybrid)

This is a hybrid position primarily based in **Hyderabad**, India. We’re committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working. We give you a world of potential

**Note**: This is a Fixed term contract role for 12 months.

**We give you a world of potential.**

When you join this dynamic team as a **Workforce Planning Analyst**you will enjoy a career, teamwork, flexibility, and leadership you can trust to help accelerate your personal and professional goals. Come be a part of a world of potential at Computershare Business Support Services.

Corporate Trust is a market leader with decades of experience as a provider of trustee and sophisticated agency services for private and public companies, investment bankers, asset managers as well as governments and institutions. We offer a wide range of services that fulfil our clients with a best-in-class reputation built on our high-touch approach to client service we are looking for people to join us and be a part of our exciting future as one of the top corporate trust firms globally.

If you’re a match to those skills and have the passionate drive to be part of something truly amazing, while working on a diverse team and have the willingness to learn multiple tasks, then this is the perfect opportunity for you

**A role you will love.**

As a Workforce Planning Analyst, you will be a member of our Business Planning team within our Corporate Trust (CCT) organization. You will deliver on initiatives aligned to the strategy of developing enhancements and efficiencies through workforce planning to provide sustainability and efficiency across our CCT business lines. Some of your key responsibilities will include:

- Workforce Analyst is responsible for short-term, long-term and event driven capacity forecasts for multiple business units within several product lines.
- Track skillsets of multiple workgroups via skill matrix; Recommend when specific activities require additional staff training; Organize trainings before backlogs occur due to a lapse in said Activity capacity.
- Schedule staff using regional labor laws to couple maximized productivity and staff efficiency.
- Work in tandem with Management Information (MI), Human Resources (HR), Technical & Operational Training (T&OT), Technology Services (CTS), Value creation (VC) and business line management to ensure all metrics are captured and available for management view.
- Track attrition rates by type and tenure - forced, voluntary, promotion/internal move, new hire.
- Monthly assessment of CCT business unit capacity; Adjust recommended staffing levels for future workload and/or events/projects.
- Capacity forecasting: How many staff are needed each fiscal year, quarter, month, week, day, hour, interval with the understanding that several activity requirements need to be filled during hours of operation.

**What will you bring to the role?**

We are a global business with an entrepreneurial spirit, and we are proud of that. What that comes with this is a fast-paced environment and lots of change so you will be resilient in nature and able to adapt quickly and embrace the pace of change we often work at.

key skills required for the role include:

- Bachelor’s/master’s degree/ and 4+ years of experience in one or a combination of the following: Workforce planning, project management or implementation.
- Knowledge of fundamental theories, principles, and practices in own area of expertise.
- Ability to interact with all levels of the organization.
- Strong analytical skills with high attention to detail and accuracy.
- Fluency in spoken and written English is required.Past working experience in a Workforce planning role on a Captive / GIC / GCC.

**Rewards designed for you.**

**Health and wellbeing.**Our health and wellbeing rewards are designed to support you and your family.

**Paid time away from work.**Our employees enjoy a competitive paid time off package.

**Save for your future.**We will support you along your retirement savings journey.

**Income protection**. To ease concerns when the unexpected occurs, our package includes short and long-term disability benefits, life insurance, supplemental life insurance (single/spouse/family) and more.

**Parental leave**. We offer paid parental leave, flexible working, and a caring and inclusive culture.

LIHybrid