Compliance Officer

**Job Title: Compliance Officer (Full-Scope)**

**Department**: Compliance
**Reports to**: Operations Head / Managing Director
**Company**: Pro Staffing
**Location**: Remote

**Purpose of the Role**

The role combines both action and accountability — managing day-to-day compliance processing while maintaining continuous audit readiness, system accuracy, and communication with internal and external stakeholders.

**Key Responsibilities**
- Collect, verify, and store required compliance documentation securely (Right to Work, DBS, PIN checks, mandatory training, references, qualifications, etc.).
- Manage the full lifecycle of compliance — from initial registration through renewals, audits, and ongoing monitoring.

**2. Systems and Record Management**
- Create, monitor, and update compliance dashboards to track progress, expiries, and gaps.
- Ensure data integrity, confidentiality, and GDPR compliance in all records and communications.
- Manage digital storage structures and file naming conventions to ensure efficient document retrieval.

**3. Quality Assurance and Audit Readiness**
- Conduct monthly PIN and DBS checks, flagging and actioning any discrepancies immediately.
- Manage mandatory training records — schedule renewals, chase completions, and maintain certificates.
- Prepare, lead, and respond to internal and external audits (CQC, NHS frameworks, ISO inspections).
- Review and update internal compliance SOPs to reflect regulatory or client-specific changes.

**4. Stakeholder Communication**
- Liaise with clients to clarify framework-specific requirements or provide compliance evidence as needed.
- Escalate risk or non-compliance cases promptly to senior management with clear recommendations.

**5. Continuous Improvement**
- Streamline onboarding and compliance workflows for efficiency and speed.
- Develop and maintain updated compliance templates and checklists.
- Stay informed on legislative changes affecting healthcare recruitment, including Right to Work, DBS, and safeguarding requirements.
- Drive digital efficiency by working with internal IT/Zoho teams to automate repetitive compliance tasks where possible.

**Skills & Experience**
- Proven experience in a healthcare recruitment compliance role (end-to-end responsibility preferred).
- Strong understanding of NHS, local authority, and private healthcare compliance standards.
- In-depth knowledge of DBS, PIN checks, Right to Work, mandatory training, and Safer Recruitment guidance.
- Exceptional organisational skills and attention to detail.
- Strong written and verbal communication skills; able to explain compliance clearly to non-technical audiences.
- Proficient in SharePoint, Excel, and ATS or compliance systems (Parim experience desirable).
- Working knowledge of GDPR, data protection, and CQC/NHS audit frameworks.

**Values Alignment**

This role directly reflects Pro Staffing’s core values:

- **Collaboration** - working cross-functionally with recruitment, operations, and leadership.
- **Innovation** - continuously improving compliance processes and adopting automation.
- **Transparency** - maintaining full visibility of compliance status and audit readiness.

**Typical Workflow**
- Documents collected, verified, and stored in systems.
- DBS, RTW, and PIN checks completed and logged.
- Monthly audit, report generation, and document expiry checks.
- Continuous process improvement and training updates.

**Reporting Lines**
- Reports directly to **Operations Head / Managing Director**.
- Collaborates closely with **Recruitment Consultants**, **HR Manager**, and **Quality & Compliance Manager** (PE Group).

Pay: From ₹20,000.00 per month