Customer Support Executive

2 days ago


Andheri West Mumbai Maharashtra, India Agha Caravan A Gheewala Group Company Full time

Position: Customer Relationship Associate

Min 1+ Years exp

**Preferred: Female**

Responding promptly to customer inquiries.

Communicating with customers through various channels (Instagram/ website/ walk ins)

Responding promptly to customer inquiries in calls.

Knowing our products inside and out so that you can answer questions.

Keeping records of customer interactions, transactions, comments, and complaints in excel in an organized manner and presenting reports to Manager weekly. Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Ensure customer satisfaction and provide professional customer support.

Interpersonal Skills required
- Proactive, Self-driven, Self-Lerner, team player, ready to work in dynamic and challenging environment.

Result oriented & willing to contribute and add value.

Pay: Up to ₹30,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 8828875111



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