Executive - Helpdesk

18 hours ago


Bengaluru Karnataka, India Cushman & Wakefield Full time

**Job Title**

Executive - Helpdesk
**Job Description Summary**

Help Desk Transport**
- Manage daily transport operations through effective coordination with vendors.
- Ensure timely and efficient vehicle arrangements according to client requirements.
- Monitor vendor performance and ensure compliance with service standards and KPIs.
- Conduct weekly vendor meetings to address issues and improve service delivery.
- Prepare and share detailed weekly/monthly transport reports and cost summaries with management.
- Ensure adherence to company and client site compliance and safety regulations.
- Build strong relationships with client teams and provide responsive support.
- Drive cost-effective transport solutions and continuous service improvements.
- Support strategic planning and execution of transport operations at the site level.
- Lead initiatives to enhance efficiency, reduce costs, and improve client satisfaction.
- Maintain accurate contract documentation and audit readiness.
- Proficiency in MS Excel and transport management software
- Excellent communication and interpersonal skills
- Experience in vendor management and performance monitoring Promote a strong safety culture and incident-free operations. Strong organizational and multitasking skills with mindfulness
- Knowledge of transport regulations and safety compliance requirements
- Ability to work in shifts and handle emergency transport requirements.
- Problem-solving skills with a proactive approach to challenges
- Experience working in corporate transport management or facilities management.
- Knowledge of fleet management and route optimization techniques
- Experience with implementing transport management systems
- Background in contract negotiation and service level agreement management
- Understanding of sustainability practices in transportation

INCO: “Cushman & Wakefield”


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