
Helpdesk Support
2 days ago
**HelpDesk Support executive**:
- Job Description :_
To attend mobile app - user requests and queries & provide a right solution.
Coordinate with internal tech team for closing the ticket within timelines.
- Requirements :_
Education : Degree in any discipline or PG Diploma with technical background
Good communication skills & confident in working with MS office & online tools
Strong Analytical abilities
Languages:
Fluent in Hindi primarily, English & additional local languages
Other conditions:
The support centre operates on a 24 x 7 shift.
6 days work week & week off will be on rotation basis
Willingness to work on Sunday shifts & holiday shifts
Experience:
1 to 2 yrs in customer management, service industry, tech support etc.
Preference:
First round may be a telephone call or a WhatsApp video call
**Job Types**: Full-time, Permanent
Pay: From ₹16,000.00 per month
**Benefits**:
- Flexible schedule
Work Location: In person
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