Helpdesk Support

4 days ago


Uttarahalli Bengaluru Karnataka, India InstaPe Synergies Private Limited Full time

**HelpDesk Support executive**:

- Job Description :_
To attend mobile app - user requests and queries & provide a right solution.

Coordinate with internal tech team for closing the ticket within timelines.
- Requirements :_

Education : Degree in any discipline or PG Diploma with technical background

Good communication skills & confident in working with MS office & online tools
Strong Analytical abilities

Languages:
Fluent in Hindi primarily, English & additional local languages

Other conditions:
The support centre operates on a 24 x 7 shift.

6 days work week & week off will be on rotation basis
Willingness to work on Sunday shifts & holiday shifts

Experience:
1 to 2 yrs in customer management, service industry, tech support etc.

Preference:
First round may be a telephone call or a WhatsApp video call

**Job Types**: Full-time, Permanent

Pay: From ₹16,000.00 per month

**Benefits**:

- Flexible schedule

Work Location: In person


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