Front Office

1 week ago

Kochi, India The Hosteller Full time

We are looking for **"freshers as well as experienced (1-5 years) front desk professionals" **to help the company operate its chain of hotels/hostels (in south India) effectively. He/she will be entrusted to effectively manage a 20-30 key hotel to oversee multiple facets of hotel operations such as staffing, hiring, guest experience, day to day operations, repairs/maintenance, P&L, etc. locally along with a dedicated team of multiple managers and as per company's standard operating procedures.

Job role: Front desk executive/asst. manager/manager (Hotels/Hospitality)

Duration: Full time

Location: HP

Work Ex: 0-3 years (in hospitality)

Job Responsibilities:

- Understanding of the hospitality/hotel industry, various functions in the sector, human resource (both white & blue collar) requirements, vendor management, guest relations, housekeeping, R&M, etc.
- Understanding of the company's vision, business expansion plans, operational standards, etc.
- Understanding the nuances of managing a hotel under a network and optimise its operations with a bird eye view
- Understanding of hotel launches, setups, day to day operations, staff fulfilment, etc.
- Understanding of various departments including front desk, housekeeping, F&B and experiences
- Understanding of task based SOPs/TATs, vendor negotiations/management, etc.
- Performing various quality audits pertaining to infrastructure, services, staff, operations, etc. to ensure high service quality standards on a timely basis
- Handle complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others
- Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction
- Ensuring cost-effectiveness as per company standards in operating the hotel/hostel to maximise operational margins
- Motivating, mentoring and aligning co-staffs as per company defined procedures and policies
- Liaising with various departments such as local police, health/fire/safety departments, local vendors, etc. and ensuring a cordial relationship
- Coordinating with other departments within the company to help resolve issues

Qualifications:

- Educational background: Hospitality graduate or post graduate should be must
- Extensive operational knowledge of hotel operations
- Outstanding analytical, communication, interpersonal & time-management skills
- Location flexible

**Job Types**: Full-time, Fresher

**Salary**: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Life insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift

Supplemental pay types:

- Overtime pay

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 3 years (preferred)

**Language**:

- English (preferred)

Work Location: In person

  • Front Office Executive

    4 days ago

    Thrikkakara, Kochi, Kerala, India Spacelance Office Solutions P Ltd Full time

    **Company Description** Spacelance Office Solutions located in in Kakkanad, Kochi, Kerala, offers flexible office solutions for today's fast-moving business environment. They provide Virtual Offices and Smart Workspace solutions across major Indian cities, offering services like local addresses, telephone numbers, reception support, and assistance with...

  • Front Office Supervisor

    3 days ago

    Kochi, India Copious Consult Full time

    WE ARE HIRING FOR A FIVE-STAR HOTEL IN KOCHI DESIGNATION : FRONT OFFICE SUPERVISER SALARY : 20000 LOCATION : KOCHI Job Description: We are seeking a highly motivated and experienced Front Office Supervisor to join our hotel team. As a Front Office Supervisor, you will be responsible for overseeing the front desk operations and ensuring exceptional guest...

  • Front Office/counsellor

    5 days ago

    Kochi, India AEC Institute of Advanced Studies Full time

    **Job Summary** **Job Title**: Front Office/Counsellor **Location**: Cochin **Qualification**: Any Graduate **Responsibilities and Duties** **Job Title**: Front Office/Counsellor **Location**: Cochin **Qualification**: Any Graduate **Required Experience, Skills and Qualifications** **Job Title**: Front Office/Counsellor **Location**:...

  • Front Office Executive

    7 days ago

    Kochi, India O2 Spa Full time

    FRONT OFFICE EXECUTIVE POSITION: FRONT OFFICE EXECUTIVE EXPERIENCE: 0-5 YEARS QUALIFICATION: GRADUATE (FRESHERS) 10+2 (EXPERIENCED) INDUSTRY: HOSPITALITY/RETAIL/WELLNESS/FITNESS/SPORTS/BEAUTY LOCATION: O2 SPA - PAN INDIA OUTLETS WORKING HOURS: 9HRS SHIFT We are looking for a Front Office Executive to manage our spa outlet area’s Pan India Front...

  • Front Office Executive

    1 week ago

    Kochi, India ridhira living pvt Full time

    POSITION: FRONT OFFICE EXECUTIVE EXPERIENCE: 0-5 YEARS QUALIFICATION: GRADUATE (FRESHERS) 10+2 (EXPERIENCED) INDUSTRY: HOSPITALITY/RETAIL/WELLNESS/FITNESS/SPORTS/BEAUTY LOCATION: O2 SPA - PAN INDIA OUTLETS WORKING HOURS: 9HRS SHIFT We are looking for a Front Office Executive to manage our spa outlet Cochin. Front Office Executive will act as the ‘face’...

  • Front Office Executive

    5 days ago

    Kochi, India jibu and thomas architects Full time

    2.Schedule meetings,cordinate vendors, travel arrangements and all day today activities. 3.Answering all calls and directing as needed. 4.Managing the front office in an efficient manner and Coordinate office activities. 5.Keeping track of office supplies and placing orders for replacement. 9.2 years of experience in handling front office. 10.Candiadate...

  • Front Office Assistant

    1 day ago

    Kochi, India Derrick Jones Management Pvt Ltd Full time

    "Freshers with excellent communication skills can also apply" - Great Opportunity to build career. **Position **:Front Office Assistant/Business Support Coordinator **Company**: Derrick Jones Management (New Zealand | UK | IND) **Job Location **:Kottayam, Kerala **Preferred Experience **:0-3 years in handling front office activities, calls, leads,...

  • Front Office

    1 week ago

    Kochi, Kerala, India AEC Studies Pvt. Ltd. Full time

    We are currently seeking a highly motivated and reliable individual to join our team as a Front Office in our educational institution. As a front office staff member, you will play a crucial role in ensuring the smooth functioning of our institution by providing excellent customer service to students, parents, and staff. **Responsibilities** - Greeting and...

  • Ojt - Front Office

    1 week ago

    Kochi, India The Postcard Hotel Full time

    OJT - Front Office Passionate about learning Guest Services Operations? As an Intern at The Postcard Hotel, in the Front Office, you will learn and explore multiple verticals of guest services to understand operational flow of work. What is in it for you: - Opportunity to learn and understand guest services operations. - Major learning opportunities as the...

  • Front Office Executive

    3 days ago

    Kochi, India Abc Study Links Full time

    ABC Study Links, a 34 year old and one of the most reputed and successful Overseas Education Consultancy organization, having several branches in India and abroad. We are looking for an earnest front office executive to initiate and nurture steady, mutually beneficial relationships with our clients. As a front office executive, you should maintain contact...